“Initially my car was taken to Caliber in Crystal Lake who wouldn’t even give me an estimate because there was rust under my hood. The initial insurance coverage estimate had me paying over $3k out of pocket because of “damage from a previous accident”. I had my car towed over to Ross at Riverside who not only repaired my car to look better than it did before the accident, but he also fought the insurance company to get basically full coverage. I ended up only paying my deductible plus $200 out of pocket instead of the thousands I was initially told I’d have to pay by my insurance. I am so happy with the quality of work and the customer service provided. The owners didn’t know me yet they treated me as if I was family and saved me thousands while doing so. You’d be a fool to take your car elsewhere for collision repairs in the NW burbs. Extremely grateful for Riverside, thank you all!! Thank you for turning my nightmare into a dream!!”
“I reached out at 8pm for some advise with my car door sensor and was guided on what I might be able to do to troubleshoot. Every other repair location was closed, so I really appreciated the fact that they helped me out with my issue. Not to mention the gentleman on the phone was more than knowledgeable and kind throughout the conversation. Top notch!”
“stopped in to get some wipers, and he was more than helpful very knowledgeable and gave me guidance on installation. There’s not too many people out here like andy great customer service amazing knowledge He went out of his way. Highly recommend this place and ask for Andy.”
“Dancio, is an excellent mechanic. He did a really great job fixing up my honda civic. So fast getting the job done. Thank you! I would highly recommend him to anyone and everyone.”