PNC Bank offers a variety of products and services to help customers manage their finances effectively. While some reviews mention mixed experiences with customer service, many highlight the exceptional staff at this branch. Employees like Maddie and Kim are praised for their speed, politeness, and knowledge, while Kim stands out for going above and beyond to resolve complicated issues. Shaniqua also received positive feedback for her assistance in opening an account, contributing to a strong long-term relationship with the bank. Overall, this branch is noted for having dedicated staff that enhances the customer experience.
Disappointed that there is no off hour atrium access. Be advised that the drive thru is narrow nd low overhead.
February 2023
Had a couple of quick questions where a great employee named Maddie helped out! She was fast, polite, and knowledgeable!!
May 2022
I worked with Shaniqua to open an account and close for a product that PNC offers. The product is what got me in the door; people like Shaniqua are what will make me keep my relationship with the bank for the long term. I am very happy with this branch and the overall product offerings from PNC.