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“I had some concerns about my banking app and Gloria was super helpful in reassuring me that it was fine. She went above and beyond by sharing information and answering all of my questions! I love this bank and the friendly people who work there!”
“Sandra has excellent customer service. During our visit she's patient with my elderly aunt. We're always delighted to work with her because she's professional, knowledgeable, and friendly. Great Job Sandra!”
“Both Kimberly and Jennifer always provide excellent customer service and and are very helpful, it’s always a pleasure to see them every time I come into this branch . I have been a member since 12/98.”
“Best experience I ever had with a banker in such a long time. Nejoud Alqaissi is the perfect banker to deal with when trying to open a bank account , she was so patient kind and very helpful in explaining everything that goes on. Not only that but she’s someone who makes you feel like you’re a friend that actually wants to make sure you don’t get screwed over and you take advantage of everything you Dan from your banking experience. Going forward I will only recommend this bank because of Nejoud. If you are reading this thank you so much!!!”
“This bank is very personable, the staff is amazing, they treat you like family or friends.
Great for personal and businesses. I have both there . Want a business loan? There great at that too. Call Ryan Bergeron Sr VP”
“I recently became power of attorney for a relatives BMO checking account, due to her account being frozen. We needed access to her cash for medical and other reasons. My experience with the BMO Harris 888 customer service line was gruesome at best. I decided to visit the local branch in Frankfort. The bank manager Sean, is the gentleman I dealt with. He was very patient, thorough and explained everything that he could and could not do. Within a day I had access to the account and all is well. I I personally thank him for his kindness and understanding. Although I do not bank at Harris I highly recommend this branch. I assume that his entire staff is customer friendly and confident. Being in management myself, I understand that the attitude of the person in charge flows down to his employees. Five stars for sure.”
“I have gone to this bank branch for over 15 years, I was there today in fact. I have never had a bad experience !!! When my miniature yorkie was injured ( I had the vets note ) I was allowed to bring her in a pup carrier. I will always go there”
“We turned to First Federal for our home mortgage based on a neighbor’s recommendation and are so glad we did! Anytime we have a question or request, they are happy to help and very quick to respond, even if it involves getting input from others at the bank. We bank at national institutions as well, but the customer service here at First Federal is unmatched.”
“i would like to thank Lauran Schwanbeck for replacing my confusion as a disable veteran have bad days start band and only gets worse tanks so much Lauren u r the BEST Mario De Mello of Monee”
“I guess mostly people that are having a bad day post anymore. My experience is always pleasant here at this branch. From Kim to Maddie to Lisa and Sue (when needed, my wife and I always get our questions answered and EVERYONE at the bank work to get a positive result for the customers. I just don’t know the name of the new male teller, but you can tell he’s well trained and very helpful too. Thanks PNC.
Jim Kupiec”
“Had to close my accounts today because I recently moved out of state. Mohammed Jaber was the gentleman who helped me. He was very prompt and professional but also took the time to speak with me. I appreciated the time he took. The staff are great here. I was sad I had to close my accounts.”
“I have banked with Providence Bank since they opened in Frankfort. I have never met a staff of people that are more friendly and helpful. Yes I have been locked out of my account on occasion but it is always something that I have done. I appreciate all the security features they have provided. I am thankful I found this bank!”
10AM - 5PM
20604 South La Grange Road, Frankfort
Banks
“Bank of America has always been very helpful. I have been with them for over 20 years and not once have I ever had problems with them. The employees from Frankfort branch are very professional thank you Bank of America for your service. I truly appreciate it. Especially all the employees from Frankfort Bank of America.”
“Been coming here almost every week for the past 2 years. Staff is great. Everyone greets me with a smile. We even joke around and talk about other things other than banking. Thank guys”
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“Had to swing in to handle some business for a subcontractor of mine who banks with them. He doesn't speak great English, so I went to translate and make sure he was understood. Had a great experience - well run, courteous staff.”