Olson's Ace Hardware is a family-owned and operated store with a rich history spanning over 75 years, making it one of the oldest and largest Ace Hardware stores in the nation. Since 1948, it has been serving the Franklin Park community with a focus on providing excellent customer service. The staff is known for being friendly, helpful, and motivated. Customers frequently praise employees like Ethan, Ryan, Rafael, and others for going above and beyond to assist with various needs. Whether it’s helping to copy keys when machines fail, designing inventive solutions like a raccoon-proof garbage can, or helping customers find the right hardware, the team demonstrates dedication and passion. Ryan, in particular, earned high praise for his kindness and ingenuity, even offering to help customers with tasks like driving them home to retrieve spare keys. The store’s commitment to customer satisfaction is evident in experiences where staff members take time to assist, answer questions, and ensure shopping is a positive experience. Olson's Ace Hardware continues to expand its family business with a focus on being noticeably different, working with passion, and staying dedicated to the community it has served for generations.
This team is so sweet! Ethan helped me manually copy keys when the automatic machine couldn't read them. He went out of his way to be kind and helpful. Thank you!
September 2025
Locked my keys in my car, and the staff couldn't have been more helpful. The same staff member that helped me getting the right hardware, also found someone to drive me home to get my spare. That was Ryan and my thanks to him and your staff for going out of their way for a customer. You've got a customer for life!
September 2025
Great service in helping me with the correct size of faucet line
