Customers report excellent customer service at this Verizon store. Staff members like Joy, McKayla, Cristal, and Desirae are described as helpful, kind, and professional. They go above and beyond to answer questions and assist with phone transfers and plan issues. Reviewers appreciate the knowledgeable and welcoming staff who are efficient and not pushy with sales. Customers are happy with the service received and recommend this Verizon location for future needs.
Good experience. Friendly, knowledgeable and helpful workers.
February 2025
Not the corporate store, but still a good store for anything simple or just a new phone purchase.
August 2024
Best customer service! McKayla was so kind and professional when I was experiencing issues with my phone. She went above and beyond when she was answering all of my questions! I highly recommend Russell Verizon in Freeburg!
