Verizon offers mobile services, 5G home internet, and business solutions, with options for in-store appointments and online orders. Customers can pick up online orders in-store or enjoy free 2-day shipping and same-day delivery where available. Reviews highlight mixed experiences with customer service. While some customers praise the helpfulness of specific employees, like Justin and Rob, others express disappointment with the knowledge and attitude of some staff members. Issues with order accuracy have been reported, leading to long phone calls to resolve problems. Despite these challenges, many customers appreciate the kindness of the representatives they interact with. Overall, Verizon has a range of services but may need to improve consistency in customer support and efficiency in order handling.
Gloria was AMAZING! She help me get my niece's phone repaired, as well as upgrade my phone. She found new discounts and offers I was unaware of and helped me save money and get more updated devices. I recommend working with her at this location!
June 2026
Very helpful on a hot spot from my cell Working great
June 2026
Drew was fantastic, seriously helped us out in a pinch and was extremely helpful and friendly. He also put on the World Cup game for us to watch.
Best experience I’ve probably ever had with a Verizon rep
