Verizon offers mobile services, 5G home internet, and business solutions, with options for in-store appointments and online orders. Customers can pick up online orders in-store or enjoy free 2-day shipping and same-day delivery where available. Reviews highlight mixed experiences with customer service. While some customers praise the helpfulness of specific employees, like Justin and Rob, others express disappointment with the knowledge and attitude of some staff members. Issues with order accuracy have been reported, leading to long phone calls to resolve problems. Despite these challenges, many customers appreciate the kindness of the representatives they interact with. Overall, Verizon has a range of services but may need to improve consistency in customer support and efficiency in order handling.
Walked in, signed in, and was waited on within 5 minutes. Justin did a fantastic job helping me find just the correct ear buds. Great group of people work at this location!
February 2026
Sheisty honestly. Had to call and cancel half the garbage on my account. What we were told in store is not what was reflected on my account. Make sure you are looking at your bills.
October 2025
It smells like dirty gym socks in here. Although the associate (Ken) I worked with answered my questions, he kept pulling out his phone & whistling while he was serving me. Not the quality experience I would’ve expected at a Verizon store.
