The O'Reilly Auto Parts store in Freeport, Illinois, is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the staff’s knowledge and willingness to go the extra mile, such as installing headlight bulbs or running diagnostic tests. Many reviews highlight the employees’ generosity and helpfulness, with some staff members taking the time to change headlights or assist with repairs on the spot. The store offers a wide range of parts, tools, and accessories, and often has items in stock to meet customers’ needs quickly. In addition to selling parts, the store provides services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors, mix automotive paint, and build custom hydraulic hoses. Customers value the convenience of being able to visit on Sundays and the availability of a free Loaner Tool program. Overall, the store is praised for its welcoming atmosphere, knowledgeable employees, and helpful services, making it a trusted place for automotive needs in the community.
Had to get a broken windshield wiper replaced, my man Cory was the best!! Amazing job and I appreciate the help.
March 2026
Caleb came out in the cold and went above and beyond to help me with my battery issues I was having with my Caravan. He tested my old battery, my alternator, and my check engine light providing me with a print out of what the tester said. Thank you Caleb keep up the good work!
February 2026
Very friendly employee. Nice store. Thank you. Will visit again when I need car parts or tools.
