AutoZone Auto Parts in Galesburg, IL, located in N Henderson, is a top retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its clean layout and well-organized shelves, making it easy for customers to find what they need. Customers consistently praise the helpful and professional staff for their friendly service and willingness to go above and beyond. One customer shared a positive experience with an employee who helped find difficult-to-locate parts with a smile, despite the customer's challenging requests. Another appreciated the quick and thorough assistance from the parts manager, who worked diligently to remove a rusted license plate bolt and communicated each step clearly. The staff's willingness to assist extended beyond parts; one employee helped a customer with a broken hood latch, quickly opening the hood and checking the vehicle’s antifreeze levels, despite the customer’s physical limitations. This employee also cleaned and oiled the hood release cable, demonstrating genuine care and attention. Additionally, staff members like Gage and Trey are noted for their efficiency and helpfulness, especially when changing batteries or performing quick repairs. Customers feel confident returning to AutoZone for their parts and simple service needs, thanks to the friendly atmosphere and staff's dedication to providing excellent service. Overall, AutoZone N Henderson in Galesburg is recognized for its helpful staff, quick service, and clean, customer-friendly environment.
Todd was great and went above and beyond. Always great to still have store employees out there at automatics shops that will provide knowledge and assist you when you don’t have a clue what’s broken. Thanks for your help today!
July 2024
I had the most professional and helpful assistance today. Vandala helped me and my bad attitude with a smile and professional manner. Even though I brought her a headache and impossible finds she found the parts I needed and took amazing care of me.
October 2023
Gage was super helpful and was able to quickly change my battery for me. Him and trey were able to check my battery and determine a new one was needed quickly.
