“This afternoon I dropped and cracked my phone screen. I dreaded going to the galesburg location to get a new phone. My last visit at the galesburg store 2.5 years ago was not pleasant to say the least. However, tonight I was greeted immediately by Ray Jennings, the sales manager. He was so kind and informative about all of my options. He had a trainee (named Christian) tag team and they both went above and beyond to get a new phone for me. They were both extremely knowledgeable of the products and services they can offer. But above all that, they were both so kind. It made my otherwise dreaded visit from a bad past experience a breath of fresh air. Thank you Ray and Christian for your excellent customer service. You are both stars! I hope US Cellular appreciates you both and treats you both well.”
“I have been with Nova for the past 8 years. I work from home and service is great and reliable. The upgrades that have been made enhance an already great service. The office team especially the office manager is always responsive to my needs and any questions I have. I highly recommend Nova for your internet needs.”
“This is a very busy location the staff are all wonderful and very helpful anytime I've been in the store. Each of them always greet you when you walk in and always let you know if theres gonna be a long wait. Kara has a great crew and the Store is always clean. Great Job!!”