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January 2024 by Carla Bledsoe
Worse pharmacy in galesburg. Always out of meds, takes 3 days to fill a script, in line an hour to pick up scripts.
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December 2023 by Dan Koerner
Gave them 3 hours before I went to pick up my antibiotics. Waited in line a little over half an hour since the gate was closed to pick up inside. Was told "I'm the only one working tonight, it isn't filled yet." I asked if it will be filled by closing, since it's only a hour and a half away. "I don't know". It's 10 damn antibiotic pills, this is unacceptable. I guess I'll just start getting my medicine from WalMart.
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October 2023 by Mark L.
Just in one of two very long lines at the drive through. After some waiting, they closed the line I was in, sending all of us to the end of the other line. This due to "staffing issues." If management wasn't so cheap in what it pays people, they have more takers in the job market. PAY PEOPLE WHO WORK FOR YOU WHAT THEIR WORTH. Customers will be appreciative.
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June 2023 by Sarah Haffner
Employees are rude and treat you like you’re d***** pharmacist rude and didn’t seem to care.
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June 2023 by David A.
Yesterday, I was in the Emergency Room for 7 hours for my 94 year old mother who was in severe pain. They prescribed Hydrocodone and sent the Rx to Walgreens. We stopped by about 2 hours later and they said it was not ready, but told me how to how to receive a text message when it is ready. I did that because she needed it as soon as possible. Unfortunately, she went through the whole night in major pain without the medication. I was notified at 10:22 this morning that it was ready. By that time, we were already back in her doctors office waiting to be seen. It seems like with major pain relievers like that, if they were not going to be able to fill the prescription sent in by the doctor on the same day, they should contact you or the doctor so some alternate plan to get some kind of pain relief could be figured out.
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January 2023 by Gayla M.
Great service on January 31, 2023 at Walgreen's on Fremont Street, Galesburg, Illinois. I needed some distilled water and I did not find any on the shelf. I asked an employee when it might be located and she replied with, that particular item goes fast but she was wiling to go to the back to see if there was any. Low and behold she returned with two in hand. She really went out of her way for me. Great customer service.
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October 2022 by Todd Shroyer
This pharmacy is ABSOLUTELY PATHETIC!!! Customer service is awful, the wait time for anyone to wait for medication is UNBELIEVABLY long and pharmacist and techs are extremely RUDE!!!!
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September 2022 by Jenny Belleville
the people there were harassing me and my friend cause we were checking out the birthday cards having fun reading them and looking at the Halloween stuff and they been harassing us following us around getting very rude and in our personal space being rude and sarcastic
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July 2022 by Walter Schultz
Prompt informed service always available.
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March 2022 by Nikki B
My scripts were called in at 4:30 on Friday. I waited 3 hours before trying to pick them up. They were not ready. Went back the next morning and only 3 of the 4 were ready. Went back 1.5 hours later and the last one still wasn’t ready. Get your stuff together Walgreens. Also, woman at the window was very rude!!!!!!!
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January 2022 by Christina Davis
Walmart called Walgreens to have my mom's prescription transferred to Walmart a lady named Robin whom works at Walgreens said she didn't have time to transcript it over wow very unprofessional. Called and spoke with the manager who took of it but I can't believe how rude this Robin was to another pharmacy
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January 2022 by Amanda Myers
They have a good phone system
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August 2021 by Barb DeVena
Great staff. Plenty of parking. Great variety of items.
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July 2021 by Madeline K.
I was prescribed a medication for my thyroid and the pharmacy technician was very rude when I called and asked if it was ready to be picked up as they had had troubles with my insurance. She said it had been waiting but they never once called me about it. After that, I stopped going to get my medications because I'm shy and wtf is her deal??? Anyway,,, The pharmacy tech saved my life by being a 'c u next tuesday' because my doctor prescribed the wrong medication and I would have died if I continually took it as prescribed.
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June 2021 by Jeff N.
I am a long time customer of Walgreens on Fremont and Henderson. The last two time I have ordered my medication I have been told they are out of stock and could not get the medication for 5 more days. (three days after I ran out of my heart medication!) When I confronted the pharmacist about this she passed me to an manager. The manager told me that "that's the way it goes I have to wait for the truck" When I pressed her saying "maybe it was time to find a new pharmacy" she replied not with "oh im sorry let me make this right you are valued to us" but instead with, "i guess that's a decision you will have to make for yourself" This is a terrible pharmacy. Understaffed, too many customers for the employees they have, and horrible customer service. Look elsewhere for a pharmacy!
