KCT Credit Union is highly praised for its exceptional service and welcoming atmosphere. Reviewers note the helpful and polite staff who are always ready to answer questions. The location is clean and well-maintained, with wheelchair accessibility. The application process for loans, particularly auto loans, is described as super fast and easy, thanks to the efficient staff. The KCT Online dashboard is highlighted for its convenience in managing multiple accounts in one place. Many customers have had positive experiences, mentioning specific staff members who go above and beyond, such as Emilie, who provides detailed explanations of loan options. Overall, KCT Credit Union stands out for its friendly service, effective solutions, and commitment to customer satisfaction, making it a top choice for personal loans and credit cards.
Kct Bank was very helpful. Very polite and answer all my questions. Very clean atmosphere. Well kept and had wheelchair accessory.
December 2023
Thanks for a great experience with our recent auto loan -- super fast and easy application process, thanks to Trevor and the Geneva staff. The KCT Online dashboard consolidates all our accounts (checking, savings, credit cards, loans, etc) in one place, making for very efficient "one-click banking"!
September 2022
Emilie Adams is AMAZING!!!! Never have I had a person go into as much detail with regards to my loan options as she did! She went above and beyond to ensure my husband and I understood ALL of our options and the pros and cons to each. I highly suggest sitting down with her if you have any loan needs - you will not regret... read full comment