Soma is a beloved store known for its exceptional customer service and attentive staff. Many customers have praised the kindness and professionalism of the employees, particularly highlighting the positive experiences with two staff members named Susan and Allison. Customers have shared heartwarming stories about how Allison brightened their day during tough moments, showcasing her empathy and willingness to help. She was recognized for her ability to make customers feel valued and for going above and beyond to address concerns, even providing discounts to enhance their shopping experience. Susan is also highly regarded for her support and patience, especially when helping customers choose the right products. Shoppers have expressed gratitude for her exceptional service, with one mother appreciating Susan's assistance in helping her daughter find the perfect bras. The staff is described as thoughtful, knowledgeable, and dedicated to ensuring customers feel comfortable and satisfied with their purchases. Overall, Soma stands out as a store where customers can expect not only a wide selection of quality products but also an atmosphere filled with kindness and care. The positive experiences shared by many have solidified Soma as a favorite destination for those seeking both style and exceptional service in their lingerie shopping.
Susan helped me find exactly what I needed today. Thank you.
April 2024
Susan was wonderful yesterday! Found 3 items which she selected for me and all were perfect. Excellent Customer Service, and I really appreciate the help, it was a lovely shopping experience. ?
April 2024
The staff is super helpful and thoughtful. I brought in a bra I purchased less than a month ago, since the wire was pushed out. The lady who helped me was so nice and gave great advice on how to take good care of my bras.
