Walter E. Smithe Furniture & Design in Geneva, IL, is highly recommended for its excellent customer service and quality furniture. Customers praise the knowledgeable and helpful staff, particularly highlighting the helpfulness of designers who assist from start to finish. The team is noted for their professionalism, with staff going above and beyond, such as helping load trucks or quickly delivering furniture—often faster than expected. The store offers a good selection of furniture, with options tailored to individual tastes, like a comfortable, luxe swivel chair and stylish mixes of colors like camel and grey. Customers appreciate the friendly and respectful delivery team, as well as staff members who are dedicated to customer satisfaction. Many have returned for future needs, trusting the store’s quality and service. Overall, Walter E. Smithe Furniture & Design is seen as an awesome place for furniture shopping, with knowledgeable staff at the front who know the inventory well and provide a great shopping experience.
Terrific staff and beautiful store. Prices are more than a bit over what even their quality items should be.
March 2024
I was in search of a swivel chair to enjoy watching birds!!!! This chair is comfortable and luxe!!!! I am very heavy with greys in my home, and was gearing up to buy grey leather!!!! We had the best interaction with Gary and his impeccable taste; he really came though with this mix!!! Camel and grey is everything!!!!!
March 2023
Ann is wonderful, very knowledgeable and professional.
