Jewel-Osco is a grocery store that offers Grocery Delivery and DriveUp & Go™ pick-up, which has significantly improved. The store features a fully stocked produce department laid out in an organized manner, an assortment of meat and seafood at the butcher block with knowledgeable staff, and a bakery with custom cakes. The deli offers party trays and an Order Ahead service. Customer service is frequently described as friendly, excellent, and outstanding, with staff who provide answers and assistance without hassle. The pharmacy provides smooth and efficient immunizations and prescriptions. While some note the store can feel bare bones compared to others, it offers good sale prices. Most find it easy to find products, though there can be a lack of product availability at times. Many consider it the best Jewel around, run efficiently with high standards.
Shout out to Brandon, Sean, and Ingrid for a great check-out experience today! Sean UNLOADED MY CART--what a treat! Brandon was efficient and nice on check-out. Ingrid did a great job bagging, and Sean and Ingrid re-loaded my cart. Ingrid offered to help me out to my car! Jewel reminded what GREAT customer service looks... read full comment
August 2025
Great choices and wonderful service. Very helpful staff.
August 2024
A year ago I would have given a much lower rating. But, in my opinion, the drive up pick up has significantly improved from what it was. That's 90% of my shopping here. Minus 1 star for lack of product availability.
