Incompetent and disrespectful behavior. We were talked down to by the store manager, "Manny", and his associate. Business is inherently personal and will always be, and to treat people with such callous behavior is beyond my limits of reason. We will be closing our account and banking elsewhere.
September 2023
This brach has very helpful employees. Ivan Figueroa Ramirez, a Financial Solutions Advisor, assisted me today. He was not only very knowledgeable, he was a truly kind person. He clearly cares about clients, and makes a personal connection. He took his time explaining options to me, and I left feeling like I'd left a bank... read full comment
July 2023
Disappointed with service quality. They are definitely experts at wasting client time.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.