“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
8AM - 5PM
1862 E Belvidere Rd Ste. 128, Grayslake9AM - 5PM
480 Cty A27, Grayslake“This Huntington bank is the best one that I have been to! The staff is very friendly always willing to help, never any long lines! Edith, is by far the best teller. Her smile and personality is just amazing, she is the biggest reason why I keep coming into this location! Thank you Edith keep up the Fantastic job that your doing,it is well appreciated!”
9:00 AM - 5:00 PM
975 E Belvidere Rd, Grayslake9AM - 5PM
202 Center St, Grayslake“Very friendly staff that sees me as valuable more than the money they handle. That said, the bank is highly effective in dealing with your money via online, in-person and drive-thru.”
“This branch literally has THE best service out of all the places we've been! And we've lived in Ohio, Massachusetts, and California, and have banked with Chase for over 15 years. We just moved to this area and needed to update our address and some other account information. The Banker and the Teller both helped us efficiently; and were very kind and personable. We got done with our business with time to spare and a big smile on our faces. I don't normally leave reviews but really just want to thank the team for their efforts to deliver the best customer service I've seen in the U.S. for YEARS. Can't ask for nothing more out of a bank, we're really glad we moved here!”
10AM - 4PM
957 E Belvidere Rd, Grayslake“This brach has very helpful employees. Ivan Figueroa Ramirez, a Financial Solutions Advisor, assisted me today. He was not only very knowledgeable, he was a truly kind person. He clearly cares about clients, and makes a personal connection. He took his time explaining options to me, and I left feeling like I'd left a bank that cares.”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”