FedEx Ground

FedEx Ground is a reliable and customer-focused delivery service, according to the reviews. The local employees are praised for their exceptional service, with one reviewer highlighting the efforts of a security guard named Xavier who went above and beyond to ensure customers could pick up their packages. Despite some issues with corporate customer service, the local teams are described as knowledgeable, helpful, and professional. The reviews also mention that FedEx Ground made a concerted effort to locate and deliver a missed package, turning a potentially frustrating situation into a positive experience for the customer. Overall, FedEx Ground is portrayed as a service that is willing to go the extra mile to satisfy its customers.

1. Grayslake, Illinois