AutoZone Auto Parts on W Grand Ave in Gurnee, IL, is a top retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable staff, particularly a sales associate named Joanna, who provides excellent service. She assists shoppers in finding the right parts, explains options, and highlights special offers, making the shopping experience enjoyable. Reviews mention her friendly demeanor and willingness to teach, which helps customers feel welcome and confident in their purchases. The store is praised for having competitive prices, often better than larger retailers like Walmart. Whether it’s a cabin filter, a car battery, or advice on repairs, AutoZone in Gurnee is recognized for its helpful staff and quality products.
Outstanding customer service! JoAnna and Nathan were highly knowledgeable about our battery situation and tended to our needs promptly! Highly recommended! I plan to send my family and friends to the local AutoZone for all car needs. Thank you!
July 2024
Bought a car cabin filter. Had the right part for a great price. Sales lady looked up the car for the proper fit. The price was way cheaper than Walmart!
July 2024
Had an old dead car battery and needed to buy a new one. Quick and easy transaction. Service person very knowledgeable and recommended a battery that didn't break my budget.
