AutoZone Auto Parts on W Grand Ave in Gurnee, IL, is a top retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable staff, particularly a sales associate named Joanna, who provides excellent service. She assists shoppers in finding the right parts, explains options, and highlights special offers, making the shopping experience enjoyable. Reviews mention her friendly demeanor and willingness to teach, which helps customers feel welcome and confident in their purchases. The store is praised for having competitive prices, often better than larger retailers like Walmart. Whether it’s a cabin filter, a car battery, or advice on repairs, AutoZone in Gurnee is recognized for its helpful staff and quality products.
Super helpful and kind. No snobbishness toward women.
August 2026
Thanks to Savannah and Dennis! Had a headlight go out unexpectedly and they helped me put in a new one while it was raining! Was in a very tight tricky spot so really appreciate their patience and diligence in helping me!
April 2026
William aka (Bill) has Great Customer Service I needed a bulb for my front headlight through item wasn't on stock,he informed me the availability at other locations
