AutoZone Auto Parts on W Grand Ave in Gurnee, IL, is a top retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable staff, particularly a sales associate named Joanna, who provides excellent service. She assists shoppers in finding the right parts, explains options, and highlights special offers, making the shopping experience enjoyable. Reviews mention her friendly demeanor and willingness to teach, which helps customers feel welcome and confident in their purchases. The store is praised for having competitive prices, often better than larger retailers like Walmart. Whether it’s a cabin filter, a car battery, or advice on repairs, AutoZone in Gurnee is recognized for its helpful staff and quality products.
AutoZone is a convenient place to get common car parts quickly. The store is usually organized and the staff is helpful. Prices can be a bit high, but the convenience and selection make it a solid option. Not bad.
December 2025
I needed help figuring out if my battery or alternator was the problem. Dennis was quick to the solution and was a fast and huge help. O also needed help figuring out which power steering fluid I needed. He figured that out in 2 seconds and got me back out the road. Outstanding service and professionalism.
November 2025
Easy, quick service. Needed coolant, was directed to the section and staff let us borrow their funnel to fill up our reservoir. 👍
