Boot Barn is a store that honors America's heritage with quality western and work gear. It offers a vast selection of footwear and western wear, including simply gorgeous boots and a great cowboy hats section. The store is nice, very clean, and well organised. Prices are good value and about average. The staff is very helpful and friendly, with specific employees noted for being amazing and providing great service, such as patiently assisting with purchases and creatively helping children. While the fashion section is considered off par with European style, the store is praised for its quality products. Some feedback notes a desire for more size variety and mentions that some clothing racks are very full. Customers report being very pleased with their purchases and plan to return.
Hanna was wonderful helping me find exactly what I was looking for ! She was extremely kind and patient as I asked her to help me find a few things online that weren’t in my size at the store and find a belt in my size. Will definitely be going again soon!
April 2024
Kayla was a great help for my first Stetson purchase! She wasn’t upset about my lack of ability to make up my mind. But she stuck with me and I love my hat. I’ll be back for my boots!
March 2024
Cat was amazing. My 3 year old was struggling with trying on boots because he’s an independent 3 year old that has all the feelings. Cat was running around the store playing tag with him and got his boots on his feet without a fight. Great job and much appreciated!