DICK'S Sporting Goods in Gurnee is a comprehensive destination for sports, exercise, and outdoor equipment. The store offers a wide range of products, including baseball gloves, bikes, kayaks, workout clothes, and officially licensed gear from top brands. Customers appreciate the knowledgeable staff, who can assist with selecting items and provide helpful services, such as fitting golf clubs or setting up fishing equipment. While some shoppers note that the prices can be higher than nearby stores, many find great value, especially for larger items like treadmills. The store is known for its quick service, particularly with fast in-store pickup options. However, some customers have reported challenges in finding staff assistance, feeling that employees may be less approachable at times. Positive interactions are highlighted, with staff members often going above and beyond, such as offering to order sold-out items for home delivery at no extra cost. Overall, DICK'S Sporting Goods in Gurnee is recognized for its friendly and accommodating service, making it a preferred choice for many customers seeking quality sports equipment and apparel.
Don't think I've ever left a store review but have to leave one today! Went in to buy some running shoes with no idea what I was looking at when Emmanuel comes in to help me out. Pointed me to the right direction and gave me recommendations that fit what I was looking for. Great employee!
May 2025
I always choose to order from this store for all my son's sports items. Mainly for the super fast store pick up times , I get all his things very quickly.
December 2024
Great store!! Got helped right away in golf department!! Thanks again Blair!!
