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10AM - 8PM
6170 W Grand Ave Suite 569, Gurnee
Sporting Goods
“Decent prices if you're willing to dig around a bit and aren't an especially tough size. Clearance pricing good for clothing and shoes for men and women but not the cheapest for kids sizes. Will come back but will do so before I'm desperate for new shoes for the little one so that it's not a rush. Felt more outlet style than clearance but worked out well and birthday teenager got good stuff.”
“The employees here are always so helpful, it takes me forever to pick out a cute outfit and the manager Ericka is always willing to help me find what I’m looking for. Her and the entire staff are so friendly”
“We recently purchased a brand new boat from a Bass Pro Shop located a few hours from our home, and the experience was nothing short of exceptional. The team, especially Ted, Jeff, Denise and Marty, went above and beyond to ensure we were completely satisfied with every step of the process. Their dedication to customer service stood out as a refreshing reminder of what retail should be.
In an era where genuine customer service is often rare, this team at Bass Pro Shop proved that it still exists. They took the time to understand our needs, provided detailed information, and ensured we left confident and happy with our purchase. This level of care made the trip well worth it.
We wholeheartedly recommend Bass Pro Shop to anyone looking to purchase a boat. The quality of their service matches the quality of their products, making for a memorable buying experience. Special thanks to Ted for his exceptional dedication.”
“I couldn't be more happy with the way Bruce took care of me. You can tell that he's really knowledgeable and passionate about what he does. His shipments always came on time and he was there on a Saturday afternoon to help me out without hesitation. I would highly recommend CB Performance, it's a great local small business that appreciates their customers.”
“The whole staff was very friendly and helpful. Unfortunately, I had to exchange my daughter shoe but good energy both times. Ended up, buy her another pair that day as well. !!+”
“David was extremely helpful helping me with an order which was needed in a short amount if time. Without hesitation, he jumped right in and was able to help. His follow up was great, and was a pleasure to work with.”
“The store manager “brittany ” is absolutely incredible. When I came in for heel pads specially for heels- she knew exactly what i meant and needed. Anytime I’ve stopped in she has always welcomed me in a professional manner. I would recommend this store especially if brittany is working because she never fails me. Thank you brittany.”
“I found a great pair of shoes at this place. But when the giy went to the back to grab the other shoe they did not have it. An hour before someone switched up the sizes and sold them. But the people at the counter were very nice about it.”
“Everytime i go here they always have a better selection of shoes than other store in the mall the prices are great and always good service . Everytime i need nee shoes this is the place to go to!”
“Omg! So glad I asked for help in footwear! Adrian was very helpful and was able to give me a perfect shoes recommendation. I actually bought one that I thought was good for me, and one that Adrian recommended for me. I ended up returning the one I bought online, and I am keeping the one that Adrian told me that is good for what I need. Will definitely request Adrian again if I ever need another shoes. 10/10, always ask for help! They know what they’re talking about!”
“Great customer service, it's not easy to keep asking for different sizes especially for the worker, I want to thank CJ for being very patient and helpful with the sizes we needed, I was able to walk out with some melos and new balances, thanks ?”
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“I just recently bought two tackle boxes I love Bass pro shop especially the aquarium and I also love to window shop all the goodies that they have looking at the boats their clothing and the fishing area it's a very good clean store people there are very kind and there's always someone there to answer your questions they know exactly where everything is”