-
May 2024 by Domima Domima
Very bad experience
-
October 2023 by Emil Baranko
Efficient and competent.
-
October 2023 by Quinn Hagan
Go elsewhere for products at Gurnee Best Buy and Geek Squad service. Our washer has broken down twice now after a year. This time we have been without a washing machine for two weeks. It’s still broken. They will just push your appointment back so I hope you have a laundromat nearby.
-
June 2023 by Serrano Landscaping
I schedule an appointment for my sons tablet, he had broken the charger inside the charging port, and took it to the experts couldn’t even do anything about it, and right away tried to sell me a brand new one, so it declined brought it home and my mother removed the charger broken part from iPad with some tweezers, wow thanks for my mother , not geek squad tho ?.
-
May 2023 by Google user
Using Webroot and the Geek Squad through Best Buy is one of the best buys I have ever made. It is not often that a purchase of a product or service has us feeling that way! This is a service where they can remotely work on your computer while you sit at home and watch what they are doing. It is an amazing store in itself with such a variety of products and services, from kitchen appliances to high end drones, electric bikes ?, head phones etc. I highly recommend this business. Before you leave this review, look below ? and tap on the thumbs up ? thank you ?
-
April 2023 by Barry Bernstein
Using Webroot and the Geek Squad through Best Buy is one of the best buys I have ever made. It is not often that a purchase of a product or service has us feeling that way! This is a service where they can remotely work on your computer while you sit at home and watch what they are doing. It is an amazing store in itself with such a variety of products and services, from kitchen appliances to high end drones, electric bikes ?, head phones etc. I highly recommend this business. Before you leave this review, look below ? and tap on the thumbs up ? thank you ?
-
November 2022 by Sharon Thomas
Awesome customer service
-
September 2022 by Korey Yuen
Geek Squad Driver from this facility deliberately brake checking other vehicles on the road on Washington while traveling under the speed limit in the left lane (for approx 6 miles mind you) and then making taunting gestures to passers by in the right lane. Could not get a license plate or reference number as it seems this driver wanted someone to rear end him. I will make sure to never use the services of this facility.
-
January 2022 by Janeth
Fixed my laptop and looked like nothing happened. I was really happy with the results!
-
September 2021 by Janeth Garcia
Fixed my laptop and looked like nothing happened. I was really happy with the results!
-
September 2021 by Luke McFadden
On the positive side, I can say that the associates I met with were respectful and easy to talk to. However, on the whole, my experience here was a downer. I came in with two Apple devices and a list of items that needed to be fixed on each computer. I was rushed through the intake process before I was able to completely explain all the issues with each device. Then I was asked to buy devices and a subscription I did not need. When I picked up the devices, none of the problems with either of the devices were actually repaired.
-
September 2021 by vella
really fast and quality service. make an appointment & they will sit down, listen to your issue, and give you options to help you. only thing i will say about this place is some of their services can be expensive. otherwise, really awesome staff that is well responsive, educated, and quick. try it out. ?
-
September 2020 by Mike k
Very rude and very unprofessional people told me what time to be thete when i got there they said i was late and made up a new time . There are the worst service
-
September 2020 by Keilawn Carothers
They set up my computer exactly tomy specifications. They gave me some computer software setup tips.
-
September 2019 by Mark Filwett
16 year old "techs" with clip-on ties.
