GUESS Factory is known for its helpful staff and great customer service. Customers appreciate the assistance in finding items and initiating charge sends from other stores. Many enjoy the clothing selection, praising the stylish outfits and cute kids' clothing, although some wish for more affordable prices and extended sizes, including petite and plus sizes. While the staff is frequently described as amazing, there are mixed feelings about the quality of some clothing items and the lack of coupons. Overall, GUESS Factory offers a positive shopping experience with a focus on customer satisfaction, though there are suggestions for improvements in pricing and product range.
If you love the Guess label 🏷️ than this is the store for you
February 2025
Iris and the rest of the staff were super helpful finding an item and initiating a charge send from another store! Will return.
February 2024
Love the staff and the clothes. Never have an issue when we decide to stop in. I just wish they extended the sizes to petite and plus size so I could gift to my friends!! Ahtziri and Esme were great help!
