Oil Change in Gurnee, IL

“I have taken both my SUV and my wife's minivan here. The team at D Wells are always professional and courteous. Just as importantly they are extremely knowledgeable on a consultantation level without trying to upsell you. They actually saved me money by recommending I reach out to a previous company regarding a warranty. The app they use to communicate recommended maintenance with photographs was very impressive and useful. In a world with decreasing level of customer service this organization is a breath of fresh air.”

“I recently visited Gurnee Jiffy Lube for an oil change, and I must say, it was an exceptional experience from start to finish. As soon as I arrived, a gentleman warmly greeted me and graciously opened the door to my car, setting the tone for the outstanding customer service that followed. Immediately after, Dan welcomed me with his trademark hospitality and expertly directed me to where I needed to go and offered me coffee. The entire team at Jiffy Lube went above and beyond to provide outstanding service that truly exceeded my expectations.One of the standout aspects of their services was their impeccable customer care. It felt like I was being treated at a five-star, AAA Five-Diamond resort. From opening the door to my car upon arrival and departure to Dan and the teams genuine interest in how my day was going. Every interaction was marked by professionalism and attentiveness. Dan and the teams sincere engagement made me feel valued as a customer, and their willingness to engage in meaningful conversation truly set this experience apart.Moreover, the efficiency with which they performed the oil change was remarkable. Despite being quick, they didn’t compromise on quality, ensuring that the service was thorough and meticulous.Overall, I can’t thank the team enough! They truly exemplify what exceptional customer service looks like. Something that’s hard to come by nowadays so I appreciate them keeping it alive. I will be recommending them to everyone. Thank you!”

“Today is my first time here. My sister has been coming here for more than 20 years, and there's no question why. Super helpful, courteous, and everything -- even the bays -- are incredibly clean. Up-front prices. My fifth star is hard to get... Very well deserved.”

“We have been taking our cars to Gillespie Ford for years and they have provided us with great service for all of ours cars. They are responsive and communicative during the entire process and get our cars repaired in a timely manner. I can only recommend them!”