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March 2024 by Erin Galbraith
Great experience every time from the whole staff. They take their time to make sure you get everything you need. They really care about customer experience. Solid place -- highly recommend!
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March 2024 by Jen Parsons
Dr is great, HOWEVER sales/staff and lab absolutely suck. Will not be returning and will no longer recommend this place.
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March 2024 by Ben Elwyn
they take good care of your eyes...recommended
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March 2024 by Mauricio Hernandez
Huge shout out to Tony for helping me out, went in for glasses and new prescription. Walked in and was greeted, no wait time, actually walked in early hoping to get a chance to think about frames but was helped right away! Dr. Berkovich was super friendly. Thank you ?
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March 2024 by Bond Mui
Total rip-off. Had Bcbs Medicare supplement with vision benefits and thought we would get a god deal st Pearle Vision. 2 pairs of glasses with eye exams cost $1823- twice as much as we normally spend at LensCrafters. But we believe in helping local businesses and now after 9 months they want an additional 91.37. On top of that the frames and lenses are inferior- should have paid 900 for these cheap glasses. Don’t even wear them. Sytill using my old glasses from 4 years ago. Stay away - go to LensCrafters and spend 1/2 as much for better glasses.
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February 2024 by Kourtney Birdsall
Awesome! Got an appointment the same day I scheduled. Very prompt. Tony is very friendly worry picking out glasses, and helpful! My glasses were ready for pickup 5 days after seeing the doctor. Highly recommend this place!
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February 2024 by Rose Mowery
Always very polite and helpful
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February 2024 by mary rose
I like Pearle Vision in Gurnee, IL. Dr. Berkovich is knowledgable, thorough, and pleasant. The office manager Lana is helpful and welcoming. The staff have created a nice atmosphere. They are attentive to their customers and speak to you right when you enter the business.
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January 2024 by Edyta Gajek
Very friendly people. Dr. Berkovich is very knowledgeable and very easy to talk to and that’s why I keep coming back.
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January 2024 by Kay Andersen
Staff is the best! Helpful, personable. Convenient location. Just all good!
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January 2024 by Timothy Paschall
You will find yourself in the best pearl vision around, Tony the manager is just fabulous he went above and beyond to help me out from choosing frames to the prices of everything, DR. Eugene Berkovich was fantastic as well he answered all of my questions and explained everything thoroughly and to the wonderful ladies in the front thank you for creating a wonderful atmosphere.
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December 2023 by Jennifer B.
Where do I begin? I cannot say enough good things about Pearle Vision in GURNEE and would highly recommend them for your eye care needs! TONY (Assistant Manager) was absolutely outstanding! It was so nice to receive excellent customer service by him and the other female employee (sorry forgot her name?) You don’t find excellent customer service anymore so when you do, you want everyone to know about it! Tony and Dr. Berkovich went above and beyond from beginning to end to make this a wonderful and stress free process! Thank you so much!! I will be back!! Signed, Jennifer (A Happy Customer) ⭐️⭐️⭐️⭐️⭐️?
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December 2023 by Brendan Cebulski
This is a great place with a wide selection of frames and great service all around. I have worked in customer service for 16 years and Tony at the Gurnee location provided some of the best service in the industry! He really knows how to cater every visit to each of his individual customers. My husband and I are so happy with our new glasses and it's all because of him ? we'll be going here for glasses from now on.
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December 2023 by Joyce Tangney
Best experience ever going to an eye doctor.Staff especially Tony was phenomenal. The doctor was Dr Berkovich also amazing.Exceptional service and friendly staff.Thank you.
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October 2023 by Jill Wright
I am new to wearing prescription glasses. Lana was very helpful. She gave me great information about the frames and tips on adjusting to progressive lenses. She made the entire process easy!
