Pearle Vision in Gurnee is highly regarded for its friendly and professional staff, making every visit a positive experience. The team, including staff members like Lana, Hadrian, Tony, and Dr. Berkovich, is known for being helpful, patient, and attentive to customers' needs. They provide thorough eye exams, including advanced imaging techniques, and help with choosing stylish glasses and contact lenses. Customers appreciate how clear and detailed the explanations are, making them feel comfortable and well-informed throughout their visits. The staff is also praised for their patience, especially when assisting with frame selection, fittings, and repairs, often going above and beyond to ensure customer satisfaction. The store offers a wide selection of designer frames and provides great prices, deals on contacts, and rebate offers. Many reviews highlight the welcoming atmosphere and the staff's ability to make both children and adults feel at ease. Pearle Vision in Gurnee works with all major health and vision plans, including EyeMed, VSP, and UnitedHealthcare, with many locations being EyeMed PLUS Providers. Recognized as the 2022 Women’s Choice Award winner as the best eye care retailer, the business continues to prioritize genuine eye care and personal attention, promising a caring experience for every customer long after they leave with new glasses or updated lenses.
I am truly appreciative of the exceptional customer service I received from the whole team. From beginning to end highly recommend for anyone looking for an eye doctor.
May 2026
Great service Alana is the best she shows you what looks good on you.
May 2026
The staff is professional, and excellent! Very happy with my glasses!