The Sleep Number store in Gurnee, IL, offers adjustable beds designed to improve sleep by allowing each person to set their preferred firmness, support, and pressure relief. Their smart beds feature SleepIQ™ technology, which tracks and optimizes sleep quality. Customers can also choose from the exclusive Sleep Number® bedding collection, including comforters and pillows, to enhance their sleep experience. The staff, including knowledgeable and friendly representatives, are dedicated to helping customers find the right bed for their needs and making the shopping process smooth. Many reviewers appreciated the professionalism and helpfulness of staff members, such as Shannon, Nic, and Jimmy, who provided thorough explanations and personalized assistance. While the product and in-store experience received positive feedback, some customers experienced issues with delivery communication, including cancellations without notification and difficulty rescheduling. Overall, the store aims to provide a personalized and satisfying sleep solution, with attentive customer service and quality products.
Young man was very helpful and kind. Didn't rush us and answered all our questions
April 2026
Thank you Cristian and Kevin for the wonderful experience when my husband and I visited the store in Gurnee. You both are down to earth and easy to talk too! Thanks again
April 2026
Kevin was amazing explaining every detail of the beds. My husband and I came back and purchased.
