Advance Auto Parts, located at 1501 Irving Park Rd in Hanover Park, provides a wide range of automotive aftermarket products and free store services. Customers can find well-known brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers various complimentary services, including battery testing, engine code scanning, and battery and wiper installations with purchase. Shoppers can also join the Speed Perks loyalty program for additional savings. The customer service at this location has been praised for being helpful and friendly. Many customers appreciate the no-pressure sales approach and the staff's willingness to assist. However, some have noted that the store could benefit from more staff to manage the customer flow effectively. Specific employees, like Tim and Elmo, have received positive mentions for their excellent service and product knowledge. While most experiences have been positive, there have been complaints regarding warranty issues and perceived lack of loyalty perks for returning customers. Overall, Advance Auto Parts is a go-to spot for automotive needs, with a commitment to customer service and satisfaction.
I'm in here all the time. I tend to own older used cars that have issues. They are very helpful and don't try to up sell me. They also tell me if certain additives, like motor additives or fuel additives are b.s. or not. Good guys all around
August 2026
Christopher went above and beyond on getting my battery replaced.. the positive clamp was stuck and I had previously taken to an O'Reilly and they only try to loosen it and since didn't came off they turned me away... This guy took his time to get done 👍
July 2026
David Rivera is one of the most trustworthy person in the parts industry I’ve been talking the drive from South Holland to Hanover because of his experience not everyone has the knowledge on cars or repairs he does I highly recommend him
