Appliances near Hanover Park, IL

“Menards great pricing . The surrounding streamwood centre is full of competitors retail, just minutes away although traffic could get congested. But a majority of the surrounding storefronts compliment streamwood if you choose to drive during non congested hours.”

“Store staff was very helpful as we picked out a new refrigerator. We loved that they offered a wide array of options, in a variety of prices, helped us choose the properly sized fridge for our space, and that we saved money by purchasing a slightly scratched floor model. Removal of our old fridge and delivery of the new one was seamless. This will be our go-to appliance store in the future.”

“Highly recommend! Had cabinets installed and sometime later a defect started to show up on the face of the cabinets. Pentwater replaced the doors to my satisfaction. They stand behind their product. Gave exceptional service. Very reputable company!”

“We have used Culligan products and services for the past few years and we have always been very satisfied. They are dependable, very professional and courteous. We highly recommend them to friends and family.”

“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.

After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.

Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.

Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.

It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.

Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”

“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”

“I recently purchased a microwave, and I'm extremely impressed with its performance. Not only does it offer the convenience of quick heating and defrosting, but the 220-volt compatibility ensures it works perfectly in my kitchen setup. The sleek design and intuitive controls make it a great addition to my kitchen. I highly recommend it to anyone in need of a reliable microwave for global use.”

“Kurt was excellent st explaining the carpet, pads, delivery time. Measurer came out. We went back to the store to order. The design team gave us out lay out options for the room to minimize carpet waste.
It was a very great buying experience. The installation team of Audi and Tony from Superior was in fact superior. Will be using Hone Depot again for our flooring needs.”

“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”

“Great service, helpful and knowledgeable people, competitive prices. A great “go to” when you need to get projects done. What you need is in stock and immediately available. The staff knows the projects in their department and will help when a project crosses over multiple departments. They also know the latest products available and can inform and demonstrate them. Way better than your father’s hardware store. The team at the Palatine store is outstanding.”

“The Manager rectified the situation, and advised that no money is ever needed up front. She was able to refund the money when the floor services were not utilized. My floor needed prep work, that they did not offer. I would use them for another project in the future.”

“Reserved and rented a tiller to make a new garden plot. We always rent from here and haven't run into any issues. Employees are super friendly and helpful! I was talking with one guy about making a new garden bed and he suggested I use mushroom compost. We did and had a great harvest!

Only suggestion is that the website tells customers when equipment reservations begin during peak seasons and when walk in rental end so that people can plan ahead.”

“I’ve been a life-long Home Depot customer and they’ve earned my trust and loyalty. Nothing but amazing things happening at this local Palatine Home Depot! They really embody “How Doers Get More Done. You can do it. We can help” mindset. I don’t believe there was ever a time I came in and they didn’t have what I was looking for or HELPED ME by any means get what I needed.

Note to MANAGEMENT: Sadly though, I had to report a concerning experience I had with COREY in the Plumbing department. I came into the store looking for an adapter for a new shower head I was installing. Corey approached me and offered his help, which I accepted. Without checking inventory or offering to look further, he immediately stated, “We don’t have it here. Try buying from the manufacturer.” This response was both dismissive, super unhelpful, and highly inconvenient. Based on prior positive visits at this store, I found it surprising that no effort was made on Corey’s part to verify availability, other than “try somewhere else.” After Corey walked away, I continued exploring on my own. It took me 20 minutes, but eventually I located the exact adapter I needed that was in-stock!! It was a perfect fit! What was Corey talking about? Did he not want to truly help? Or was he inexperienced and should not be working in plumbing?

Also, while I was testing fittings, I observed and overheard multiple other customers approach Corey for assistance. On every single occasion, I heard him respond with the same statement he gave me moments ago: “We don’t have it here, try elsewhere.” This pattern suggests a lack of effort to assist customers and raises serious concerns about potential lost sales and diminished customer experience. I’m a business owner and thats bad for any business. I truly value Home Depot’s expertise and typically receive excellent service from other employees. However, this first-time interaction with Corey demonstrated poor customer service, unhelpfulness, and blatant misrepresentation of product availability. You would think they want to do everything possible to keep my business, not the exact opposite and send me and many others away. I’m glad I ultimately found what I needed, but the store nearly lost my business due to this experience. Can you image how many hundreds or thousands of dollars this business lost?

I hope this feedback helps improve service standards moving forward.”

“They got here on time. They're very home. Depot was very, very, very understanding. I was going through some surgeries and had to cancel the installment 3 times but they were very understanding or at least the people that installed for them were very, very understanding and home depot gave me a really good price on the carpet, like I said everything went great. I'd recommend home depot to anybody that wants to take care of their house.”

“James Billeter is the man!!! Custom Appliance Wholesalers out of Lombard IL is the ONLY way to purchase appliances in Chicagoland and Surrounding Suburbs. My construction project was dirty and I had a few delays but Jim had my back and kept my appliances on standby the entire time. Once I was ready my appliances arrived the next business day. I asked them to install the appliances and that’s exactly what they did! Actually installed the appliances. They actually drilled a nice hole for the drain tube for the dishwasher and attached it to the disposal under the sink. They also cut out the vent hole for the microwave. Now the microwave actually vents out of the house!! They worked with my contractor to make sure the gas line was at the correct height for the stove as well. My hats off to the Custom Appliance installers!!! They took their time so everything fit perfectly. My last experience from a big box store installer was nothing like this. Big box stores only plug in. Take it from a real estate broker and real estate investor. I know the difference. Truth is a worked for a developer who builds custom homes a couple years ago and this is where he buys his appliances. Now I know why he buys from them. I won’t go anywhere else moving forward for appliances.”

“John and Tony, who drive the forklift in the yard, were very helpful to me. They were very knowledgeable, efficient, and polite. I needed a total of 34 bags of river rock loaded into my car, which I could never have done on my own. Very grateful they were there and so willing to help. Please add Luke to the list of good guys who know what they’re doing and provide great help when you need it.”

“Walked in.
The experienced counter staff identified the part I needed, went into the back and came out with my OEM toilet tank.
Paid and walked out with my purchase.
Painless, pleasant and fast!”

“I had to get a new faucet and the supervisor in the faucet department gave me an incredible deal and was absolutely above and beyond with help. I feel bad cause I forgot his name. But I will be going back for any home needs for sure. Pretty sure , this is the only five star I ever gave.”

“Nino at the Pro desk goes above and beyond to assist his customers. Thank you to Nino for your help! I purchased an EMAX Compressor and it was just delivered. I don't think I will ever have to purchase another compressor as long as I live! This thing is a beast!!”

“I recently had the pleasure of visiting Home Depot and was thoroughly impressed by the exceptional customer service provided by Chris G and his manager, Traci. From the moment I entered the store, Chris was incredibly helpful and knowledgeable. He took the time to understand my needs and guided me to the right products with patience and expertise.

What stood out even more was the support and leadership demonstrated by Traci. She ensured that the store was running smoothly and that all customers were receiving top-notch service. Her professionalism and dedication to her team were evident, and it was clear that she fosters a positive and efficient work environment.

Together, Chris and Traci made my shopping experience at Home Depot a truly pleasant one. Their commitment to excellent customer service is commendable, and I highly recommend this location for anyone in need of home improvement assistance. Thank you, Chris and Traci, for your outstanding service!”

“Employee of the day, week, month possibly year would be Leslie at the front. She greeted me this morning when I bought a propane tank. Working's hard working on Saturdays can be harder. It's nice to have people who care about what they do and I'll always be back to the store because of that”

“Amazing prices! You have to come check it out this store has been here for YEARS! I never knew so please moms lots of kids clothing for the whole family at amazing prices! :)”

“Jen of the Geek Squad was fantastic by providing most patient and very knowledgeable service which gave me the confidence to buy a laptop computer at a great value!”