Huge shout out to Kerri, Hickory Hills branch manager and staff.I appreciate Kerri 's hard work, knowledge and most of all her patients. Outstanding customer service.
November 2023
Very bad customer service from the cashiers very bad customer service from the manager and unprofessional. I will never come back to this location again.
March 2023
Drive up hours are pretty bad. 9a to 5:30p every weekday. To better serve busy customers how about 2 days a week be week open to 7pm. Not everyone can get out of work and get to the bank by 5pm! Open at 8 am to better serve customers. Stay open till 1pm on Saturday. Customer's lifestyles have changed, so should ONB's hours.
