Jewel-Osco, a popular grocery store located at 9528 S Roberts Rd, Hickory Hills, IL, offers a wide range of services to cater to the needs of its customers. The friendly staff is dedicated to providing excellent customer service, and the store features a bakery with a variety of options, including birthday cakes, custom cakes, and cupcakes. The deli offers party trays and platters, and customers can use the Order Ahead service to place their bakery or deli orders online for convenient pick-up. The store also has a butcher block with an assortment of meat and seafood, including sushi trays. Customers can find fresh produce and use the Jewel app to enhance their shopping experience. The store is praised for employing individuals with cognitive challenges, and the staff is known for their helpfulness and patience. However, some customers have experienced issues with the freshness of certain products, such as dry and hard chicken tenders and potato wedges.
Mikal the manager of the produce department is amazing. She always has the produce department nice and full. I always find what I’m looking for and if by some chance I can’t her teams always there to help.
June 2026
Pretty good. I just had their falling off the bone rotisserie chicken. Sells out alot
May 2026
Always always always have to go back to correct over charged items or missing coupon deals
Sent email to corporate to complain. They said they contacts local manager. Nothing has changed. Watch your bill. They nickel and dime every customer - it adds up for their bottom line
