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“I had a bumper repair and condenser replacement done on my VW GTI. The work was completed super quickly and earlier than predicted. They did an excellent repairing the body and the car was incredibly clean when I got it back. Was impressed every step of the way.”
“I had the pleasure of meeting Mike, the owner, after an unfortunate crash that left my car in need of repair. They were able to see me immediately and made a frustrating situation easy and pleasant. Highly recommend!!!!”
“The Ultimate Paint shop always exceeds my expectations. The shop does impeccable work and has always kept me up to date on the status of my car. The shop even finished my car early. Do not hesitate to use Ultimate Paint Shop for any repair.”
“These guys are so awesome. I had an issue with my breaks. They brought my Vette in for them to look at it. They fixed it while I waited. There is no other place I will go to. Thank you Lou.”
“Highly recommend Audi Highland Park! John Anagnos was fantastic to work with, professional, responsive, and very knowledgeable. He made the entire process smooth and stress-free and was great at answering all my questions. Excellent customer service all around.”
“Very professional staff, and dealership itself was clean. The used vehicle that I purchased had good records, was clean inside and out, and it was sold at a fair price. Opportunity for negotiations were little-to-none, however that's to be expected at most dealerships in the present day. Would recommend this dealership.”
“Great experience with Matt buying a certified pre owned Subaru Forester Wilderness for our college age son. No pressure on our first time road test , and we were so pleased with the car, with Matt, and with the dealership that we returned the next day to buy.”
7:30AM - 6PM
2679 Waukegan Ave, Highland Park
Auto Parts
“This is my goto store for auto parts. I drop one star because they do not seem to do as they used to and help you find a part when they don't carry it. Also, previous owner installed the windshield wipers and battery when purchased there. Does not seem to be that way any longer. Other auto stores in the area still do both”
“Willy and team did an exceptionally excellent job on my car.They were patient, the pricing was fair, and delivered on time. I had body work done and the paint match was extremely well done and the panels fitment was perfect.Don’t listen to the negative reviews, this is a great shop that returned my car to me cleaner and better than it was when I brought it in.Shout out to the team here, they do great honest work.Services: Body & Trim”
“This place is great. I was comparing auto body shops before I got my work done and somehow called a repair shop rather than a body shop. I was so distraught over the high prices at the other four (Gerber was by far the worst/highest by far! Corporate body shops am I right?) that I thought to ask the guy if he would recommend anyone. Without a pause he came back with Ruben and John's. He said they were fair and trustworthy, and in my book that is all you need in an industry where you can't be sure if you're being ripped off and everything is expensive.Scheduling was easy. They were straightforward and helpful, answering all my questions and their quote was the lowest by far. To be fair, I got pricing on two separate areas on my car from two different, fairly minor, though expensive, accidents. Their quote was a little bit higher (by less than $75) than the lowest competitor out of the 5 on the second job, but after the great job they did on the first, i will be going back to Ruben and John for the second. I was in and out in one day and back on the road.”
“Taken different vehicles here 3 times over the years and every time has been an outstanding experience and outcome. This recent time some kids roleplaying The Fast & The Furious while driving Daddy's BMW, sideswiped us on 294. Our repairs were managed by Erika. She made an experience that could have been a hassle ridiculously easy. Gerber worked with the other insurance company, got us a rental ready to pick us up from their location, and got the car back quickly, flawlessly fixed and even cleaned. Communication was perfect, totally recommend. Thanks Erika and team!”
“Delightful experience here. Kandice in service is great. My porter, Jayden was such a delightful person. The service waiting area has nice amenities (really enjoyed the massage chair). Would definitely recommend.”
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“A week ago my husband brought our Subaru Impreza to the Subaru Service Center in Highland Park for 30,000 miles checkup. He had to leave our vehicle there, but he got a ride home. Also, it would be hard for him to wait there since he is 85 years old and he had undergone a heart surgery. When a staff member Grace called us to discuss some extra services needed for our car I myself talked to Grace because my husband had a poor hearing. Grace was very patient and gave us time to think it over and discuss. There was no pressure at all but a very professional approach and understanding of our situation. After talking to a very polite and well-mannered Grace we decided to do everything we needed for our car. It was done and my husband picked up the car.
Next day we discovered a flashing yellow sign on our dashboard
and decided to bring our car back to Subaru to find the reason of it. They found the reason for this issue, but we had to wait a few days to get our car repaired. Grace again went far and beyond to find a vehicle for us because she knew we could not be without a car because of my husband's health issues. Her genuine compassion was so powerful that it brought me to tears.
Three days later we picked up our car in a perfect condition, warm and clean.
We want to express our gratitude to all Muller Subaru workers involved and our very special heartful thanks go to Grace. She can be a model staff member who possessed a high professionalism along with a high empathy. This combination of human qualities is perfect for any customer service.
Thank you!”