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“Wonderful experience with Jair and his team. They did some body work due to a deer hit and easily worked with me and my insurance. I will only be using them in the future as things come up.”
“Highly recommend Audi Highland Park! John Anagnos was fantastic to work with, professional, responsive, and very knowledgeable. He made the entire process smooth and stress-free and was great at answering all my questions. Excellent customer service all around.”
“I had the pleasure of meeting Mike, the owner, after an unfortunate crash that left my car in need of repair. They were able to see me immediately and made a frustrating situation easy and pleasant. Highly recommend!!!!”
“Very professional staff, and dealership itself was clean. The used vehicle that I purchased had good records, was clean inside and out, and it was sold at a fair price. Opportunity for negotiations were little-to-none, however that's to be expected at most dealerships in the present day. Would recommend this dealership.”
“The team at Caliber in Highland Park provided excellent service! While their competitors were quick to turn away a complex fix, Jonathan worked hard to think up and execute a solution that worked. The team was polite, kind, honest & timely with communication. I truly appreciate all of their hard work & highly recommend them!”
“Great experience with Matt buying a certified pre owned Subaru Forester Wilderness for our college age son. No pressure on our first time road test , and we were so pleased with the car, with Matt, and with the dealership that we returned the next day to buy.”
“Charlie was very professional and answered all my questions in a timely manner. I was very impressed with how helpful he was and went out his way to make sure I had the correct battery for my car. Give Charlie a raise!!”
“This place is great. I was comparing auto body shops before I got my work done and somehow called a repair shop rather than a body shop. I was so distraught over the high prices at the other four (Gerber was by far the worst/highest by far! Corporate body shops am I right?) that I thought to ask the guy if he would recommend anyone. Without a pause he came back with Ruben and John's. He said they were fair and trustworthy, and in my book that is all you need in an industry where you can't be sure if you're being ripped off and everything is expensive.Scheduling was easy. They were straightforward and helpful, answering all my questions and their quote was the lowest by far. To be fair, I got pricing on two separate areas on my car from two different, fairly minor, though expensive, accidents. Their quote was a little bit higher (by less than $75) than the lowest competitor out of the 5 on the second job, but after the great job they did on the first, i will be going back to Ruben and John for the second. I was in and out in one day and back on the road.”
9AM - 6:30PM
3046 Skokie Valley Rd, Highland Park
Auto Parts
“I have taken my ‘66 Vette to Corvette City since I acquired it in 2016 for service, winter storage and just general advice on taking care of my classic Corvette. Lou and Cindy are terrific and I have always found them to be fair, honest and trustworthy. They won’t try to talk you into spending money needlessly. They are great!”
“Great experience starting with initial phone call. Repair done perfectly and completed early. Fair price, set me up with rental car and everything went smoothly. Highly recommend”
“Very friendly and helpful staff! My truck was in an accident and Gerber fixed her up looking good as new. The shop.kept me appraised of the progress and my truck was finished right in time!!”
“Delightful experience here. Kandice in service is great. My porter, Jayden was such a delightful person. The service waiting area has nice amenities (really enjoyed the massage chair). Would definitely recommend.”
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“A week ago my husband brought our Subaru Impreza to the Subaru Service Center in Highland Park for 30,000 miles checkup. He had to leave our vehicle there, but he got a ride home. Also, it would be hard for him to wait there since he is 85 years old and he had undergone a heart surgery. When a staff member Grace called us to discuss some extra services needed for our car I myself talked to Grace because my husband had a poor hearing. Grace was very patient and gave us time to think it over and discuss. There was no pressure at all but a very professional approach and understanding of our situation. After talking to a very polite and well-mannered Grace we decided to do everything we needed for our car. It was done and my husband picked up the car.
Next day we discovered a flashing yellow sign on our dashboard
and decided to bring our car back to Subaru to find the reason of it. They found the reason for this issue, but we had to wait a few days to get our car repaired. Grace again went far and beyond to find a vehicle for us because she knew we could not be without a car because of my husband's health issues. Her genuine compassion was so powerful that it brought me to tears.
Three days later we picked up our car in a perfect condition, warm and clean.
We want to express our gratitude to all Muller Subaru workers involved and our very special heartful thanks go to Grace. She can be a model staff member who possessed a high professionalism along with a high empathy. This combination of human qualities is perfect for any customer service.
Thank you!”