Verizon is a telecommunications company offering cell phones, wireless plans, accessories, and 5G home internet services. Customers praise the exceptional customer service provided by the knowledgeable and helpful staff, particularly Tara, Mikaella, and other representatives. Clients appreciate the time taken to explain options, address concerns, and efficiently handle their needs, whether it's getting a new phone or setting up 5G internet. The store is highly recommended for its professional and pleasant service, making the experience of using Verizon's products and services a positive one.
Natalie at Verizon was great to work with. She was friendly, patient, and helped me figure out exactly what I needed. Really appreciate the help. I definitely recommend asking for her!
February 2026
We went in to buy new phones. The experience was completely painless. Makayla really knows her stuff!!
January 2026
This is Cheryl. Donald is no longervyour customer. I loved working with the gal at Russell Verizon in Highlsnd Illinois. What was always a horrible experience turned out to be quick and easy. Excellent customer service.