This Chase Bank location is highly praised for its exceptional customer service. Tellers such as Hannah and another friendly girl are described as phenomenal, providing top-notch service. The branch manager, Gabi, is attentive to customers' needs and earns high marks. A standout staff member, Maria Castro, is celebrated for her patience, detailed explanations, and willingness to help, with customers suggesting she deserves a promotion. Mo is also appreciated for going out of her way to assist, especially during difficult times like closing an account after a loved one's passing. The staff members, including Jasmine, are described as pleasant, courteous, and professional, making customers feel welcomed and understood. Overall, the branch offers a warm, professional, and caring environment, earning high praise for its helpful and attentive staff.
The tellers Hannah and the other girl are phenomenal and their customer service is top notch! Also the branch manager Gabi she is very attentive to a customers needs 10/10 for this location
November 2024
I walked in to make a deposit asked a question about my account and Mo really went out of her way to help me! Thank you so much!!
October 2023
Great service. Every staff member I have interacted with has been extremely professional, nice and helpful
