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“I was so pleased with the service we received as I needed to close an account for an elderly relative. Tanya was so helpful, patient and gracious. She worked through the process and followed up afterward. Kudos to Tanya for making life little easier for me and my 95 year old loved one.”
“Creditunion1 is my number one place to go for financial resources
Antonio was my advisor. He was excellent. I’m always happy when I visit the North Lake ILLinois location. I get all my needs me.”
“Old Second National Bank on St. Charles Rd., & Ardmore in Villa Park, IL has the best Manager, Michelle and Employees, Brian and Jeanine.
They get to know their customers by their names. When you return they greet you by name. Furthermore, they go above and beyond to answer questions pertaining to loans, CD's opening a new checking and/or savings account, debit card, and other services they provide. It's FDIC-insured, meaning that your money is insured up to $250,000,
When I go to this bank, I feel as if they are family. I am always happy to see them. They are all so awesome.
If you are looking for a bank that has employees who are knowledgeable and they treat their customers with respect try this bank, you will not be disappointed.
Thank you Michelle, Brian and Jeanine for the great service you all provide everytime I go to this Old Second National Bank.”
8AM - 4:30PM
3051 Oak Grove Dr 2nd Floor, Downers Grove
Banks
“I worked with Thai this weekend, although i wasn’t able to work with vms this young lady came 92 miles from home to my location while sick and did a complete consultation about pricing product and different equipment options she took it a step further and called my current merchant with me to terminate my contract her professionalism and honesty was appreciated. i usually never write reviews but i was extremely impressed. i have 7 months left in my current agreement and I will be contacting her. If Thai doesnt see this please someone tell her she is simply amazing and give her a raise. I look forward to working with her and VMS”
“Very nice people, Super helpful!!
A new school look & an old School treatment, Miss the days when your Neighbors treated you like family, This Bank in Berkeley actually Does, Wish I would have done business with them long ago,”
“I needed to open a trust account after my father’s passing and Janet was very helpful and knowledgeable about the type of account I needed. She explained everything thoroughly and made it all very easy. Thanks for the great service!”
8:30AM - 5PM
2907 Butterfield Rd STE 200, Oak Brook
Banks
“We had an amazing experience working with Jim Mazzaro at Federal Savings Bank. I never had a mortgage process go so smoothly or quickly. Jim was there for us right up until the closing and made sure everything was perfect. We highly recommend Jim and his team at Federal Savings Bank.”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
“I want to commend the Park Ridge manager Jose for the exceptional service he provided in resolving an error. Although the issue originated with the bank, he took full ownership of the situation and went well beyond what was required to ensure it was corrected promptly and thoroughly. JK, Urhai Center.”
“Our bank had a recent merger with CU1 and I was having trouble getting into the app. We went to the Lombard location and had a great experience with Sherrold. She was extremely patient and helpful with everything and anything we needed.”
9AM - 5:30PM
8001 S Cass Ave, Darien
Banks
“My wife and I have been working with Farah Ahmed at the Darien branch. Let me just say what an absolute pleasure she is to work with. Farah’s expertise, follow-up, and people skills are all five star. Because of Farah’s outstanding handling of my father’s affairs, my wife and I have been moving more of our own business to Old Second, even though the banks we have been with are much closer. We can’t give a higher recommendation than that. The Harans thank you.”
“Walking into branch with good mornings and smile was a great way to start the day! Juana was the teller I worked and she was so helpful. Thank you CU1 👏🏼”
“We opened a student account for my daughter and we are so happy with the people working at Bensenville branch. They’re so helpful and taught us everything. My daughter loves the debit card and online banking.”
9AM - 5:30PM
711 S Westmore-Meyers Rd, Lombard
Banks
“Cherilyn Liggayu is the best! She is patient, personable and efficient. She has been handling my banking needs for many years. I’m going to say she’s “my favorite “banker”. I’ve never been disappointed with my banking transactions.
Pat Netti”
8:30AM - 5:30PM
9809 W 55th St, Countryside
Banks
“I financed a car with Fabi who was wonderful and efficient. My loan was done in one day! She got me the best rate . While Fabi couldn’t finish the loan due to extenuating circumstances. She promised she would get it done . Thank you so much Fabi🥰 I also have to Thank Amanda for finalizing the deal. She is a great manager and made my experience great. Thank you both for the amazing team work . This is a bank that makes you feel like they really appreciate your business .Which is rare today.”
“Kayla was amazing helping me today! She has amazing customer service skills and is so friendly! I appreciate her going step by step through the account opening process!”
“Riverside Bank is a wonderful bank!!! Mandi Carrillo and Kim Ngo helped me with my small business account. It was an easy transition because of Mandi she went over and above to help us with everything. Kim also helped and went out of her way to make us feel welcome and comfortable. I would recommend this bank for all your banking needs. Thank you so much Mandi and Kim!! I can’t thank you enough.”
“In my 20+ years in business, my company has used a few banks. This bank is by far the best. They are always attentive to our needs, the bankers always go above and beyond to solve any issues that ever arise. I highly recommend them for business and personal banking needs.”
“Great bank for small business. Since the pandemic, Republic has been my business bank. They are always looking out for me and my accounts. I've owned my business for 40 years and Republic Bank has been the best business bank for me. Great service and great CD rates. They make business banking easier and one less thing to worry about. Thank you Republic Bank of Chicago.”
“All of the tellers are very kind and helpful as are all the savings counselors. The Western Springs branch is my favorite because all the ladies there have gotten to know me and greet me with a big warm smile and makes banking there a pleasure!”
“I’ve only been banking with Old Second for a short while now, but the customer service is second to none! Everyone is so friendly and helpful, especially the branch manager, Valerie! Big banks have nothing on Old Second!”
“I was a prior Chase customer and now I finally found a bank that is not going to have me on hold for hours or make me go through transfer over transfer only to get transferred to customer service again. Great over the phone and personally even better in person. Very knowledgeable, kind, and hard working people working there to helping me on any of my banking needs.”
“Recently has an outstanding experience at this branch, Jesus one of the managers was extremely helpful with account, and several other things and knowledgable. Not even that one day when out options if notarizing documents ran out at the last hour he helped us out right away. Thank you for your help! It means a lot having such great people to work with.”
“My mom has an account at US Bank so I would stop at this location and I was so happy with the tellers that I opened a savings account with US Bank. Debbie helped me open that account and she was extremely helpful and very pleasant to talk to. She deserves a raise! ?. But, whenever I had to see a teller, they were also very helpful and friendly. Great service!”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
7:30AM - 8:30PM
7227 W Addison St, Chicago
Banks
“This insurance company is reliable and efficient. I’ve had a couple of claims and both times they were processed quickly with minimal hassle. They really know how to make things easy for their customers.”
9AM - 5:30PM
707 N Main St, Lombard
Banks
“I’m helping my mother get her finances together, and we went to the Lombard branch on N. Main St. to get some help with her accounts. Adina was assigned to help us, and I’m so happy that we were assigned to her! She was very helpful through a lengthy process, working past her lunch time to get our issues resolved. Her help continued after we left as we had a few questions, we called and she responded as quickly as possible with answers. Good team effort at this branch overall, but especially so from Adina. This kind of customer service is hard to find, and mom and I are very appreciative!”
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“These young people are so professional. I'm always greeted by my name. I don't have to wait long. They are very knowledgeable and attentive to detail, when I'm not. I am so elated to see such dedication. I am so glad that we have Chase in our neighborhood.
Thank them for me.”