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“We look forward, gleefully, to a future of perfect comfort and sleep after buying a new bed/base/2 pillows and protective, waterproof fitted sheet from Anna at Mattress Firm. We feel we were led to this mattress store closer to us than any with a wide selection of products on a clean, tidy and comfortable showroom floor. We met a friendly, knowledgeable and patient salesperson, Anna, who was warm, honest and professional. She is a delight to know and answers every question you might have. We are excited to be getting our new mattress and base delivery just 1-2 days after we purchased it! It is no wonder Mattress Firm (Oakbrook) earned a Best of 2026 award and a 9.7 Star rating for its trustworthy faculty, excellence and integrity. My husband and I will definitely recommend Mattress Firm (Oakbrook) to all our family and friends!”
“My experience with Shauntell while purchasing a mattress today was outstanding. I was impressed with the sleep profile she went through with me, asking questions to help her find the perfect mattress for me. She was professional and extremely easy to work with. She made sure I tried out all the options and made sure I was fully informed of the financing options, their try out policy and the warranty on the mattress. Finally, my mattress is being delivered tomorrow, the very next day, and my old mattress is being removed. If you want a delightful and informative mattress purchasing experience, with no pushy sales tactics, go see Shauntell at the Mattress Firm on Harlem in Norridge, IL!”
“Good morning
Yesterday we visited two locations … at the first one we had an unpleasant experience so we left, still wanted to purchase a mattress we decided to try another location. The second location we met Roger, totally different personality, pleasant, no pressure, helpful and respectful.
Needless to say I purchase the mattress I wanted .
Thank you for hiring Roger…. Also I wish no harm to the other sales person, but maybe additional training on how to teach customer.
Thank you
Enjoy your day”
“The manger Wallid at the willowbrook location was insanely helpful and understanding of my situation and gave me a an amazing deal on a very nice mattress. I would definetly recommend this store to my people and come back in the future!”
“Excellent experience at Mattress Firm! Karolyn and Cesar were amazing—very knowledgeable, professional, and helpful. They took the time to understand what I needed, answered all my questions, and made the entire process easy and enjoyable. Highly recommend working with them!”
10AM - 8PM
1008 N Rohlwing Rd #400, Addison
Furniture Stores
“This is our first visit to the place I think you have a good selection and very good knowledgeable service by Mr. Ben K. We were impressed and end up buy the matters. Ben is a great guy.
Thanks.”
“Mike was very polite and was not pushing me to make the sale . He walked me through all of my options and didn't try to sell me anything that I didn't want. Very professional. Thanks Mike.”
“Great selection and service at this location! Brad helped me pick out the perfect mattress and he did not make me feel rushed. They have great deals and high quality plus options for finance. Thank you Brad for all your help 😊”
“Great customer service, showed me all the options and encouraged me to try em all . Got a Temper Pedic and was satisfied with how comfy it was . Definitely recommend”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Very helpful with our questions and providing information about the many different choices that there are about the products offered. A good shopping experience.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Modern Hill has THE most interesting selection of mid-century furniture that you can put your hands on in Chicagoland. I’ve purchased a number of pieces from Modern Hill that were all restored to impeccable condition. I recently purchased a set of Z chairs that Modern Hill customized with hand crafted leather cushions; they’re gorgeous. Spend all your money at Modern Hill, it’s worth it!”
“Good service and delivery was fantastic. The sofa we ordered couldn't fit through the door and they took the door off, sofa in, door back on. Easy, fast, great service.”
“This was the second major purchase I have done with China Furniture & Arts. Both experiences were very pleasant and easy. Both times I purchased large furniture and all the pieces arrived quickly and in perfect condition. Both times the sales person on the phone was knowledgeable and helpful and courteous. The quality of my furniture was very good. I bought a long cabinet the first time and a buffet and china cabinet (2 pieces) the second time. They are beautiful and well made. The delivery process was easy with the guys handling my furniture and taking great care like it was their own. I will buy from China Furniture & Arts again.”
“Good experience sales lady directed us to the area. We were looking for furniture and let us browse until we found something.
She was a pleasure to deal with and made the sale”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“I’ve never been to Steinhafels, but my first experience was very nice. The sales staff was excellent Very helpful, but also allowed me to browse for what I was looking for. I was looking for an area rug and they have a large selection.
Anyway, I found a perfect rug and got a nice discount. I was very happy thanks to Mohammed for helping me out. I’ll be sure to keep them on my list for future purchases!”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Furniture Stores
“Great customer service. My husband and I had their full attention which made us feel appreciated. Also was very knowledgeable. Will definitely refer others to mattress warehouse.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Theresa worked hard for us getting the details right. They were more expensive than other places we looked at but the quality was much better. Good deal was made”
“Chris and Jorge delivered my furniture not just once but twice. They were amazing! Their customer service skills and just being genuinely caring in how they set my furniture up, shows they care about their job and they care about their customers. Thank you Chris and Jorge!! I hope to see you again. God bless you both and have a Happy Thanksgiving and Christmas!!”
“We were and are pleased with the loveseat and reclining chairs purchased in 2021. Top quality! Unfortunately, one of the cushions got ripped recently. We had purchased the 5-year warranty, so we filed a claim. The claim process had its ups and downs, but Rudy of The Great Escape in Downers Grove led us through the journey. The warrantor initially denied the claim, but with some insistence and assistance from Rudy, it was eventually approved. Since the fabric has been discontinued, we were able to get replacements for all four cushion sets. This is what customer service looks like!”
“We have been loyal customers Idea Furniture for many years, and we couldn't be happier with their products and service.We still have sofas we purchased over 16 years ago, and they are still in good shape. Recently, we ordered new custom sofas , a dinning table with chairs ,bench ,coffee table, ottoman, and buffet cabinet. The quality of the furniture is outstanding !!! The whole team @ Idea Furniture is very professional , knowledgeable , and truly cares about their customers. We highly recommended Idea Furniture to anyone looking for high-quality furniture that will last for years !!!!”
“I went into the store today to find some plastic glides to replace the ones that had been broken off the current Tropitone deck chairs that I bought at The Great Escape last year. Evan at the front desk was an amazing help. He was able to find some extra glides and provided them to me at no cost. I was very happy when I first received my new deck set with the level of service and responsiveness of the staff at this location, but that was just reinforced today when Evan displayed the same level of commitment to their product and customers as they did in the past. I would happily recommend this location to anyone looking for high quality deck furniture and amazing staff that stands behind their product and their customers!”
“My husband and I purchased a sofa in March, 2026. Our sales person, Kaila was excellent! She helped us pick out the firmness of the cushions, the firmness of the back of the couch the material for the couch the material for the pillows with such ease. It could not have been a more enjoyable experience so we just wanted to say thank you.
Don & Liz Giesel”
“Absolutely love this place. During my last visit, I found a winter coat for $4.00. I have gotten so many compliments from coworkers asking me where I got it from. Very reasonable prices compared to other resale shops.”
“This is by far the safest, easiest place to furnish your home! Over and over again I keep coming back for the excellent customer service from the minute you walk through the door! The delivery guys are top notch and couldn’t be happier with their service as well!”
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“Went to pickup an order from the store and it was easy! Idk what manager I meet there but she was definitely super sweet & nice! She helped me out and made the process easy.”