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“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“The young man that helped me (Steven) was top notch! I told him what I wanted and he pointed me to the perfect mattress on the first try. I was out of the store in record time!
Thank you Steven for a very positive experience! Have a Wonderful New Year”
“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“This place cares about their customers.
Had a bad experience with a Macys bed and this place came in with a better bed solution and delivery. Love the personal touch with a real human. Can’t say enough good things about this company.”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“Rudy was phenomenal to work with. We had some prior knowledge of the product before stepping through the door as current owners of one, and although we ended up working with his manager, Awab, when we returned to purchase as Rudy was with another customer, it was Rudy and his transparency,
knowledge, and no pressure approach that sold us. The beds are great, everyone knows that, but for an enjoyable sales experience, make a visit.”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“John was extremely friendly and knowledgeable. He sold us what we were looking for... not something extreme. The products came the next day, and everything was perfect!”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“We needed a mattress fairly quick and Mark Z. at the Downers Grove store was amazing. He listened to our needs and was able to get us what we needed. I would recommend.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“Working with Joseph was as easy as it gets, he was kind and helpful even with out of state delivery! I will never be using another mattress store. Highly recommend!”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“Love this Company and their Mattress Toppers. I bought one 5 years ago, and am still sleeping on it. It's still great, so when I got a new mattress for my guest room, I bought another. Guess what - the price hasn't changed 1 penny. They are a top notch company, with a top notch product. Couldn't recommend more.
Took me a minute to track down the company as I couldn't remember their name, but still had their old email. YAY”
“We bought a king mattress from QSS several years back & I don’t think I’ve been happier with a purchase. Tim is fantastic to work with and the product is of the highest quality. We bought the Katherine and I find myself staying in bed longer in the mornings because it’s so comfortable and supportive. We were so satisfied with our experience that we recently went back and bought 13 mattresses in various sizes for a vacation home. Again, Tim was a joy to work with and was extremely affordable. The mattresses @ QSS are not only head & shoulders better than well known commercial brands, but the value can’t be beat.
I could not recommend more highly giving your business to this fantastic independently owned business who are making mattresses of incomparable quality!”
“I’m so glad we stopped in. Our shopping experience was stress-free. Conor and Brian were super knowledgeable! We can’t wait to get our mattress delivered—the free delivery and set up was a great plus! They also threw in extra deals like a free mattress topper. At this rate, we’ll be lifelong customers and would recommend to anyone we know.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“Xavier was very kind and patient. He gave us many options according to our needs.
- He also performed a quick test to give us an idea of the type of mattress we should use. We left very happy with our purchase, and we're excited to have our new mattress at home.”
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“I WENT INTO THE STORE AND DANIEL WAS A GREAT HELP☺️ I WALKED IN FRUSTRATED BECAUSE I HAVE BEEN LOOKING FOR A MATTRESS THAT WON’T COST ME A ARM AND LEG AND HE HELPED ME OUT HE WAS VERY PATIENT AND KIND?ALSO I GOT ME A COOLING PILLOW AS WELL? THANKS AGAIN DANIEL☺️ I WILL BE SENDING CUSTOMERS THIS WAY I GIVE IT 5 THUMBS UP ????????????❤️”