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“Very good experience with Storage Mart, online reservation was easy and accommodating. Very clean location. Joey was friendly and showed me my unit with no problem. I would highly recommend StorageMart to my family members and friends for any storage needs.”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“I moved in last weekend and I was quickly more than pleased-- it's a very nice & clean, accessible building. Johnny was so kind with amazing customer service; he showed us around the facility and made the move in process so smooth! I had a different storage unit prior to this but I'm so glad I made the move here ?”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“I used Chicago Office Movers for a small office move and they were fantastic! Easy, timely communication beforehand and day-of. The movers were polite and efficient and did a great job. Highly recommend.”
“The act of moving itself is stressful. Now add on storing your belongings and there’s a whole new level of uncertainty. Diane was there to help me from the beginning answering any and all questions I had assuring me I was making the right choice. She was right. She really took the stress out of this part of my move. I always leave with a smile knowing she’s around to help! Thank you.”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Went to Metro Self Storage in Franklin Park and they had the sweetest kindness well-behaved and well-mannered receptions she is so awesome and she has well communication skills and she is very kind her name is Sandra”
“This place is perfect !!! It’s clean safe and convenient . The rental office is run by Carol . She is super friendly , Takes her time and is very very professional ! She helped my family more than a couple times ! Give the sweet lady a RAISE as she is a gem ?”
“Safeguard Self Storage (170116)) in Norwood/Edison Park (Chicago, IL) has been invaluable to me. I discovered them in 2021 when I needed to store stuff from my apartment that couldn’t be moved into my childhood home. The conditioned storage units were fantastic to keep things in good condition for long periods of time.
I had to move in a hurry to a larger storage unit in 2022 after we sold the house we had lived in since the 1980s. The amount of stuff was unreal, but the staff helped me transition to a larger unit without difficulties.
I assumed I would always be driving to Safeguard to get whatever I needed whenever I needed it. I lost the ability to drive and local access to sort through things in 2023. The staff once again helped me get a smaller unit for a few months. I gave myself until the end of September 2024 to no longer keep anything in offsite storage. Reducing people, things, and memories to boxes in my apartment was not easy but Safeguard Self-Storage made it easier.
I love the access to the storage facilities. It is all done on the app – no keys, passcodes – and I could provide access to others when needed. They have carts to move things easily within the building. The vehicle access is great; but for me, the access to public transportation is good with Metra and CTA nearby. I hope I never have enough stuff to store at a facility again, but if I do, I am going back to Safeguard Self Storage.”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“I was nervous coming in because I didn’t know anything about renting a storage or how it works but came in and immediately Ivette & Lupe were so friendly and helpful! They listened to us and really took the time to see what size would be best for us. They showed us all the available units. Overall such a great experience thank you so much Ivette & Lupe!!”
“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
“Rented a storage unit at storage-mart in Franklin Park online and completed the rental process in store with RD who was extremely helpful.
He showed me where my unit was, walked me through how to enter and exit the facility and answered all of my questions.”
“Nate was great to work with!! Personable approachable and friendly…as a business owner I wish I had people like him working with me. A true asset to the company.”
“I was very satisfied with the customer service from start to finish. The staff are personable and ready to talk to. The facility couldn't be any cleaner and felt like my belongings were secure with the cameras. There's an indoor "garage" you pull into so it's temperature controlled which is so convenient especially during Chicago winters. The manager Katherine was the captain of the ship and was the one who helped me through everything in detail. Thank you Katherine for the great experience. Pat”
“Thanks to public storage for Rhonda her hospitality was rate to me in a high 100% her smile her attitude were high greeting me was so professional as soon as I came in the door I knew this woman Rhonda was the one I wanted to wait on meet”
“This Public Storage place works out well for us. The registration and rates are well within our budget. I recommend Public Storage highly. Kim R. Harwood Heights IL.”
“Very happy with this location and management responses to questions. The facility is clean and well maintained. We just made several changes to our space and all went smoothly.”
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“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”