They don't even have "customer service". There were 2 employees near the back gossiping. 3 customers and no one bothered to ask any of us if we needed assistance. After 10 minutes, no help, so we left.
August 2023
I have been a stylist for over 40 years, mostly working on Michigan Ave. I really don't appreciate an employee arguing with me about types of dyes. I actually know the difference between semi and permanent. Poor customer service. Won't go back there
November 2021
The older women with pink hair was very rude. Terrible customer service. Will never go back to this location again.