Goodwill Store & Donation Center receives mixed reviews. Customers appreciate the friendly and helpful staff, with some mentioning employees who go above and beyond to assist, especially at the Hoffman Estates location. The store is praised for being very clean and offering a variety of good items like clothes, shoes, and jeans at affordable prices. Some shoppers find the selection to be a great bargain. However, recent changes have disappointed some customers, as discounts, military, senior, and other special offers have been removed, and the removal of color tags has reduced the shopping experience for frequent visitors. Customers are advised to bring their own bags or buy one for 99 cents. Overall, the store is valued for its good deals and helpful staff, but recent changes have affected some shoppers' enthusiasm.
Not happy about the changes from the 1st of the year. No more discounts, military, senior or other. And with the colors gone what's the point. I only shop every few months opposed to stopping in every week. I don't hardly buy much there at all anymore.
April 2025
You can find here second-hand clothes, shoes, jeans, vacuum cleaners, hair dryers, figurines, picture frames, toys, etc.
February 2025
I had a great experience. I found some new things at a good price. The young lady at the register was very kind and showed me where to find what I was looking for. I appreciate that they have Spanish-speaking employees.
Thank you very much, Lucy! I appreciate your help. I wish there were more employees like you.
