Medical Labs in Hoffman Estates, IL

“This facility and location is wonderful. Ahsan draws my blood every time. He is calm, compassionate, confident and competent. He makes my routine lab draws easy. I recommend him highly to other patients every day.”

“I'm not much of a reviews type person, with that being said.I felt the need to express the fact that this company is very professional. I am beyond honored to be a home access health employee. The level of rules and guidelines this company values are to be recommended and commended. I have had 25 plus years of sales and management experience. But, never have I worked for a place that is strictly customer service and all about helping the client. feels so good to work for a company that prides themselves on the way we handle their clients (members)”

“I’ve gone here twice for bloodwork for my wife’s insurance. Both times i had my bloodwork done by Ana, she created the most pain-free experience ever, and I’ve had bloodwork done by a good handful of lobotomist. I barely felt the needle and she kept me distracted during the draw. I normally get light-headed and nauseous. It’s a good 20 min drive for me but it’s worth it.”

“Edit Jan-9-2021: Bumped up to 4 stars. I went back for another test in January. There was now hand sanitizer available at the stations and front counter. They appeared to be managing their appointments well as there was no crowd. They originally scheduled me for a rapid test and PCR but sent me a text later cancelling the PCR because the labs are backed up. This probably explains many of the negative reviews from folks not getting their test results after 3-5 days. The text stated they are allowing the labs finish their backlog of PCR tests before they continue to send them more.I visited back on Dec-12-2021 and did not experience any of the issues others had with receiving results. I received my rapid-test results via a text ~20 minutes later and the PCR test 4 days later via email. I scheduled via the app and they had my proper check-in information at the front counter.The reason for 3 stars instead of 5 is the facility itself. It's a wide-open empty room with 4 chairs on opposite sides of the room with no physical barriers between stations. Additionally, the stations were not sanitized between patients (3 other patients were tested while I was there). The pen used to sign your sample at the station was also re-used between patients without being sanitized.Aside from that, testing was efficient and the gentleman bringing the swabs was polite.”