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“Absolutely blown away by the level of professionalism and salesmanship skills by Zain. We came from Madison WI headed to Chicago IL and made a pitstop at this T-Mobile and Zain got us in and out with setting us up with a new phone service. Thank you so much for helping us out.”
“Such a wonderful experience! George Hernandez is the best representative I’ve ever met. He was professional, friendly, and extremely helpful from start to finish. He made everything simple and stress-free, answering all my questions with patience and clarity.”
“Truly impressive work! After Tmobile and Best Buy couldn't figure out the issue, CPR got my phone back online. Very impressed with their troubleshooting skills!!”
11AM - 5PM
908 Rte 59, Bartlett
Mobile Phones
“For approximately 15 years my family and I have consistently received the BEST AND MOST RELIABLE CUSTOMER SERVICE FROM JIM VARA at Verizon in Bartlett, IL!! I’ve even called Jim while on vacation in Switzerland and within 15 seconds he solved my problem! Jim is extremely knowledgeable on the various products and services Verizon offers. He’s also a professional who take’s time to show you how to help yourself, and save a few bucks.
We highly recommend our friend Jim to all who are in need of top of the line assistance at Verizon.You won’t be disappointed!!”
“I hate dealing with phones, but Joey made the experience smoothe and was tremendously helpful. I ended up coming back to him after a year because I remembered how he went out of his way to pick up a Gizmo watch from another store for my son. This time, he again went out of his way to try to deal with customer service for us so we could save money. I can honestly say I will never go anywhere else.”
“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.
What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.
It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.
Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“Amazing service i am a boost mobile customer but still Moe help me with my phone.
Boost mobile guy refuse to help me to transfer data from my old iphone to new but when i visited this store moe helped me to transfer even after knowing i am boost mobile customer.
Seriously hats off. Amazing customer service.
Am planning to switch to metro now just by seeing moe customer service.”
“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”
“Great and friendly staff. Quick service as well. Recommend going here if you have kids as the manager has plenty of games/toys to keep them busy while you're there.”
“Came in really frustrated with Customer service because i was on the phone with them for over an hour, but i was able to get help from Kevin and did what i wanted in like 3 minutes!”
“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“Anna at T-Mobile was absolutely amazing to work with. She was very attentive, knowledgeable, and helpful with explaining the phones and plans so I could get set up with exactly what I needed. I can’t thank her enough for all the time and effort she put into helping me. I’ll 100% be coming back to see Anna again whenever I need help. Highly recommend!”
“My daughter was due for an upgrade and Krystal could not have been a more helpful! She was able to quickly and clearly provide all the options available and their costs. Once we made the selection, she was tremendously helpful in getting the new phone activated and info transferred over. While we were waiting for information to load, Krystal very quickly and easily helped several other customers that came into the store, all by herself! She was friendly, cheerful, and knowledgeable – what a great customer service example! My son is due an upgrade soon, and I will be going back to this store and asking for Krystal.”
“Jordan was amazing. It got crazy in the store and he was so patient and calm. Super helpful. As much as we needed done, he was all over the place and still helped us with everything.”
11AM - 5PM
929 E Irving Park Rd, Streamwood
Mobile Phones
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“I went in with a Nintendo switch that was having problems with the screen due to water damage and they were able to get it working right again for a very reasonable price”
“I Like this Boost Mobile location as Sam is always professional and really very helpful, knowledgeable and willing to help me with questions as well as any other issue(s) ,,, thank you Sam and Boost.”
“Saleem gave me best service, he tried to get my date back and I m really grateful of Saleem. I wish everyone give service like this and I thank him for his service..”
“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
“Brandon is chill I already knew what I wanted really and he almost persuaded me to upgrade my phone but that's not a knock on him but Brandon is solid and I appreciate his service with me 5 out of 5.”
“Amazing experience! They repaired my phone perfectly at reasonable price and even helped me sell my old phone I wasn’t using—all in just one day. Super fast, professional, and hassle-free. Definitely a 5-star service!”
11AM - 6PM
170 E Lake St Unit B, Bloomingdale
Mobile Phones
“Spent over an hour here changing my business plan for something better. Jessica was SUPER helpful, patient, and kind. Really appreciated her help today as I’ve been having some phone issues.”
“This past June 2025, I purchased two Pioneer DV-2042K Multi-Region DVD players from DVD Overseas Electronics. This multi-region DVD player is one of the best, if not the best, on the market today. My order through Overseas Electronics was processed and shipped promptly. The order was packaged safely and securely upon receipt. When I made a few phone calls to the company the representatives with whom I spoke with were very polite and courteous. I would highly recommend DVD Overseas Electronics to anyone!”
“I highly recommend the specialist assistant Julian at AT&T. This person truly wants to help people and is always straightforward. Honestly, they’re a great specialist!”
“My husband and I went in for some help and information yesterday and had an amazing experience with Chris and Brian the two super friendly and knowledgeable guys working there! They both were SO helpful!! T mobile you are super lucky to have such great employees!!”
“It’s always an amazing experience here the work is great the prices are the best trust me I come here for all my electronics problems phone console pc he’s great”
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“Recently switched from AT&T to Verizon. Stopped in the Hoffman Estates store just to get some information - but ended up walking out with five new phones! Angel and Doug were incredibly helpful, knowledgeable, and patient throughout the entire process. The switch went smoothly overall. I did run into a couple minor issues with some phone functions, but went back to the store and Angel quickly resolved everything. Great customer service and a very positive experience!!”