Cell Phone Stores in Schaumburg, IL
22 locations found near Schaumburg
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Mobile Phones
Mobile Phones
“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”
Mobile Phones
“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
Mobile Phones
“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”
Mobile Phones
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
Mobile Phones
9:30AM - 7:30PM
1127 N Salem Dr, Schaumburg
Mobile Phones
“(Translated by Google) super service my package arrived in 15 days !! until playa del carmen cancun and everything i sent arrived also the staff was very attentive when you call for questions all very well i recommend this place?(Original)super servicio llego mi paquete en 15 dias!!hasta playa del carmen cancun y llego todo lo que envie tambien el personal fue muy atento cuando llame para preguntas tod muy bien.le recomiendo estelugar?”
10:30AM - 7PM
1127 N Salem Dr, Schaumburg
Mobile Phones
Mobile Phones
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
Mobile Phones
“Awesome experience when swapping my old phone for a new android. The transaction couldn't have been easier - I walked in with my old phone and a short time later I had a new phone with all of the data from my old phone transferred over. This is a very friendly and customer service focused location, very glad I came here.”
Mobile Phones
“Jenni was excellent. She has helped us multiple times, always being patient and understanding. I enjoyed interacting with her throughout the whole process. We always appreciate Jenni's kindness and helpfulness.”
Mobile Phones
“I recently had an exceptional experience at the T-Mobile store while looking to upgrade my iPhone XS Max, and I feel compelled to share it. Over a span of nearly two months, I found myself in a stressful situation; not only was I indecisive about upgrading to the iPhone 15 Pro Max, but I also managed to crack my old phone, adding to the urgency.Throughout this process, I interacted with various staff members across Apple and T-Mobile, seeking advice and gathering information to make an informed decision. However, it was the support and service from two T-Mobile representatives, Gigi and Ty, that truly stood out.Gigi and Ty demonstrated incredible patience, knowledge, and communication skills. They took the time to understand my needs, provided detailed information in a concise manner, and helped me navigate through the overwhelming options. Their approach not only eased my decision-making but also turned a potentially taxing experience into an enjoyable one. Their customer service was not just helpful but also genuinely engaging, making the entire process less stressful.Moreover, their presence at the store is a tremendous asset. I advocate for more hours for both Gigi and Ty because they embody the kind of experience T-Mobile would want every customer to have. More hours for them isn't just about recognition of their hard work; it's about enriching customer interactions and sharing their unparalleled service with more people. It's clear that their dedication and personal touch in customer service greatly enhance customer satisfaction and loyalty.I am wholeheartedly grateful for Gigi and Ty's assistance and believe they should be rewarded not only with recognition but also with more opportunities to engage with customers. Their ability to connect with customers, provide thorough assistance, and make them feel confident in their purchases is invaluable. If you are ever in need of an upgrade or any service, visiting them at T-Mobile will ensure you leave not just with a great product, but also with the assurance that you've made the right choice.”
Mobile Phones
Mobile Phones
“Team lead Sam, who helped me out in the technology department is amazing! She is very knowledgeable, polite, and enthusiastic about her job. Just makes shopping at Target 10 times better than I ever thought could be.”
Mobile Phones
“The employees were very chill and they had a lot of spare copies of the new mario game while everywhere else was sold out. Probably just an underrated place. My only complaint is that they never picked up the phone, but I am happy with the service once I actually got there physically.”
Mobile Phones
“Going the extra mile to say the least! Tony is an excellent Exceptional associate for cricket wireless. He didn't have to spend two hours just to get a transfer pin so we could transfer to a different wireless company but he went the extra mile anyhow ! Amazing person! Not many people practice the extra mile principle or the golden rule ! But he does not expecting anything in return ! I recommend buying a phone or any of your data plans from Tony? ! It's was a pleasure and an honor working with him! Thanks Tony God bless you your family and company ?Sincerely Cricket customers! Make sure to come on Saturday!!!”
Mobile Phones
“I really enjoyed coming to this target. It is clean, organized and I always get what I'm looking for. This target has a really nice selection of women clothes, make up and home decor. People at the registers are always pleasant and it is not overcrowded.”
Mobile Phones
“I came here after going to a couple of other locations that didn’t really help me out much so I tried this location based on reviews. Danny helped me get a new phone and was extremely knowledgeable and helpful. Will go to this location again.”
10AM - 8PM
626 E Golf Rd, Schaumburg
Mobile Phones
“Jackie is/was great!! Very knowledgeable; she took time to explain the differences between iPhones (14 vs. 15 vs. Pro versions) and made the transition from Android to iPhone less scarey. I highly recommend this location. Thanks Jackie!!”
Mobile Phones
“I was in yesterday to activate the new phone that I ordered through myverizon app. For some reason the phone was looking like non pay in their system. It took us 1.5 hours with Verizon 1-800# then fraud department. The lady whose name is ISA or Issa (Fraud department) who refused to give me her employee number or the last name was determined not to help even though I ordered the phone from them and obviously there was a mistake somewhere, someone from the company made. They treated this as a fraud case without telling me or other verizon staff in the shop what the reason was.Luckily Max and the location manager Cesar helped me solve the problem by exchanging the phone. I can’t thank them enough.”
Mobile Phones
“I had an issue with the different Apple Store and I called this one to see if they had a part for fixing my iPhone. Who ever i spoke to said yes come in. We will set it aside for you and make an appointment ASAP. They were able to fix my phone within an hour and a half of my appointment. They were very accommodating.”
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“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”