Cell Phone Stores in Schaumburg, IL

16 locations found near Schaumburg

“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”

4.6 Superb401 Reviews

“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”

4.5 Superb248 Reviews

“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”

4.6 Superb129 Reviews

“I highly recommend the specialist assistant Julian at AT&T. This person truly wants to help people and is always straightforward. Honestly, they’re a great specialist!”

4.1 Good205 Reviews

“John spent over an hour resolving my phone needs, issues and concerns. He was so very helpful, and patient with me. I am so happy with the customer service I got at T-mobile and with John. He is truly amazing, and very knowledgeable!

Also the 2 other gentleman, Yael, and Ahmet were very helpful too.

I highly recommend going to them, and switching to T-mobile. Thanks guys for all your help, and making a concern for me as easy as possible.”

4 Good217 Reviews

“This past June 2025, I purchased two Pioneer DV-2042K Multi-Region DVD players from DVD Overseas Electronics. This multi-region DVD player is one of the best, if not the best, on the market today. My order through Overseas Electronics was processed and shipped promptly. The order was packaged safely and securely upon receipt. When I made a few phone calls to the company the representatives with whom I spoke with were very polite and courteous. I would highly recommend DVD Overseas Electronics to anyone!”

5 Superb18 Reviews

“It’s always an amazing experience here the work is great the prices are the best trust me I come here for all my electronics problems phone console pc he’s great”

4.8 Superb18 Reviews

“I went in to get my screen fixed for my iPhone 14 Pro Max and I spoke to Michelle and she was very nice and welcoming for my first time there. Very fast and professional work, I was able to be in and out in about 30 minutes. Satisfied customer.”

4.2 Good29 Reviews

“This kind friendly sweet employee David really helped me out!! I had a refurbished phone and it wasnt reading my sim card correctly for over a week that i got put in it a previous time because I lost my original phone out of state. David offered phones in store and directed us to one in another store that worked better for me and my needs and put the sim card in and its worked perfectly since. David was so personable and understanding to the situation if you're reading this David keep working! We need more people like you in this business!! Train others to be like you!! Thanks david”

3.6 Good159 Reviews

“This review is specifically for Yania N at the T Mobile store in the Woodfield mall in Schaumburg Il. I ordered a new Samsung phone on T-Mobile online to replace my 8 year old Samsung phone and decided I needed some help setting up the new phone. She greeted us warmly when we arrived, introduced herself, and took great care of us. There were a few glitches setting up the new phone, but she quickly figured out a way to complete the transfer. I would have spent many hours on this, but she did it quickly and expertly. She politely asked a few questions about our internet coverage and gave us some great information on their wireless internet service - no pressure just information.

I observed great customer service from all T-Mobile employees at this location for about 40 minutes as we waited for the data to be transferred from my old phone to the new phone. We will always come to this location when we need help from T-Mobile and I hope to see Yania next time too...”

3.6 Good110 Reviews

“Went in for a new phone/upgrade at this location and Lisa provided me with possibly the highest level of customer service I've ever experienced. She was cordial, very knowledgeable about each product and plan, trustworthy, and she explained everything in a clear and concise manner. She went above and beyond helping me with the transfer of data which saved me a ton of time and aggravation. She turned a transaction I was dreading into a pleasant and easy experience. Lisa is the reason I will remain a loyal customer AND I will recommend her to my family, friends, business contacts, and more.”

3.6 Good79 Reviews

“After a very disappointing experience at another carrier, we walked into Verizon expecting a long and stressful process. Instead, Mina completely turned our day around.

From the moment we walked in, she was patient, knowledgeable, and genuinely cared about helping us. She took the time to answer all of our questions, explained everything clearly, and made what could have been a complicated switch incredibly easy.

What impressed us the most was her dedication. She actually stayed past closing to make sure our transfer was completed and that we left with everything working properly. That level of customer service is incredibly rare these days and did not go unnoticed.

Mina is a tremendous asset to Verizon. Because of her professionalism and commitment to her customers, she earned our trust and our business. If you're visiting this Verizon location, I highly recommend asking for Mina. Thank you for making a stressful situation such a positive experience!”

3.3 Good245 Reviews

“I love coming to this Verizon location, because they have two very nice and knowledgeable guys - Kineta and Ahad. Also the are very posite and they are able to help me every time. Thank you, guys!”

2.3 Poor66 Reviews

“Chris and the entire team are absolutely amazing! Everyone was knowledgeable, professional, and genuinely helpful. I went to this store for questions regarding my bill and wanting savings, Chris gave me details on how I could get the most out of my plan that I was changed to, helping me maximize my dollar! He smelled amazing and expensive. I'm not sure what the abusive reviews are from Demi and her obvious family but there seems like an ulterior motive based on the patterns I'm seeing. Yikes to see adults behave this way! I highly recommend this store and Chris because I've never felt so taken care of as a customer in any other store! Thank you!”

3.2 Average226 Reviews

“Jamison was an amazing help!!! We were hosting a conference at thr Renaissance hotel and one of our attendees go locked out of his phone and he was in a complete panic. Jamison talked him through everything, no easy feat, and took time to explain it to him and got him back on line. Then he wanted to upgrade and was grateful for additional assi6tinhelp him buy the right device! Jamison was amazing, patient and super knowledgeable!! Thank you for being his savior during a stressful time.”

2.9 Average374 Reviews

“Went in to buy a PS5 Pro, and the staff was awesome. They helped me get a great deal, answered all my questions, and made the whole experience easy. Excellent customer service. Highly recommend this GameStop!”

2.5 Average134 Reviews