“Best place to rent a car. Mike does his best to offer the best price available to his customers. I got a better deal by paying in store, better than the online deals out there.”
“We had an excellent experience renting a car from Budget Car Rental in Schaumburg, Illinois last weekend! The owner actually came in on his day off to try to assist the employee at the desk, in order to help us locate a car to drive one-way to another state. I didn't realize that would complicate finding a rental. But, due to the enormous number of other people needing rental cars following a night of severe weather with countless flight delays & cancelations for American Airlines and United Airlines; most rentals were for availability in-state only. However, when our flight canceled after an exhausting all-nighter of delays in Chicago, there were zero flights out that day for our final destination, and we had to get home for work, etc... Mike bent over backwards to get us transportation, and not only that--he gave us an excellent deal! I'd checked many of the airlines car rental options online, but they were more than double the price. Plus, it was unlikely we'd even be able to rent one due to the one-way necessity. Therefore, we were completely at his mercy, and yet he took care of us in the most gracious manner possible! The rest of the process was incredibly smooth, easy, and expertly & professionally managed. Our car was perfectly clean inside and out, with a full tank, and we were on our way home feeling quite delighted, highly favored and blessed by God! The fact that Mike spent an exorbitant amount of his personal time to help save the day, was a pure miracle, and we couldn't have been more grateful for Mike, the Agency Operator!”
“The manager of the store was extremely courteous, knowledgeable, friendly, and accommodating. He went above & beyond to help my daughter and I to get what we needed at a reasonable rate, while we were coordinating going from one state to another for family members.
We very much appreciate the managers’ hospitality and willingness to work with us while thoughtfully considering our budget and time frame. I certainly do highly recommend them and will be doing business with he and his team again (Pembroke location in Hoffman Estates, IL.).
Engaging us with much kind, thoughtful consideration, and job knowledge, along with professionalism and positivity….these stellar attributes go a very long way to forging a longstanding, sustainable consumer relationship, with word of mouth advertising being given in return for giving us a fantastic customer service experience; a win/win all around! Thank so very much again.✅”