{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I want to express my appreciation to Markeela McDonald, my banker at the Old PLank Trail Homer Glen Branch, who heard me and filed a complaint for me. I'm a founding member of OPT and it made me proud to be a part of this bank when it started. My checks have always had this printed on them. When I went to order new checks with Markeela's help, the order came back saying I'm a Founder of Wintrust Bank in Joliet. Not a big thing but it's the principal of the thing and I went to Markeela saying this is wrong. I never expected OPT under the Wintrust corporation to fix it. But Markeela McDonald made phone calls, was told it couldn't be fixed and then filed a complaint for me. It worked and I received new checks and a letter saying training to staff was provided to prevent this from happening. I made sure that I thanked her in person, and then to write this review to make sure you know that she is an efficient, determined, and caring staff member of your bank. When Old Plank Trail first opened, I appreciated that it felt like a friendly family bank that recognized its customers and could do anything the big banks can do. The staff at the Homer Glen branch, and especially Markeela McDonald, are wonderful representatives of this ideal.”
“I went shopping at the store and sat down with laura Urlacher and she was so nice she is very helpful she is great at what she does amazing service I would recommend she is the one to talk to to open a account ❤️”
“First American Bank is a very bad bank to bank at i had the worst experience. As a New customer I had went in line to add my other card for transfers their lost prevention call me to question me about my inquiry on the online banking app. I was very hurt and Insulted with their back office regarding questioning me. Then they called my other card services. To verify if I had a account with them this was crazy. This bank is garbage in the community.”
“Had an awesome dinner last night! Our server Jill was an amazing server who was very interactive with our table of ten and also very patient! I highly recommend Jill to anyone who is dining in! Food was excellent!”
“Lori was amazing. After having problems with the call center, I went to the Homer Glen branch and she handled everything beautifully. Thanks again Lori for the Rock Star Service!!”
“I would like to say thank you to the GM Ghada I did get my business commercial loan process she was very professional and knew what she was talking about with the help of her and her team I did get what I was looking for definitely 5 stars ?. Thank you again .”
“We went to this BOA location with some questions concerning possible security issues and Cheryl Kasper patiently worked with us and told us howto handle the situation.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Couldn't find a listing for the branch in Naperville, so posting here. The one I visited is on Washington Street near Trader Joe's. I needed to do some banking. The old fashioned kind where you need to speak with an actual person, not an ATM. I popped into Busey and was greeted by a teller named Karyn Ross. She was awesome! Helped me with what I needed (thanks again Karyn!) and then gave me a gentle sales pitch about their bank. It's a new Midwest bank, and it felt very much like the kind of place you'd get good service like we did before the mega banks took over. Unfortunately we are moving out of state, otherwise Busey would have had a new customer! I recommend them!”