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“Moved back to Chicago after 12 years. Tried Kelly Nissan, they were so rude on the phone I didn’t go to the appointment. I chose Zeigler and their customer service is immaculate. They do their best to not inconvenience you. Adam Abdullah assisted me recently. 5 stars!”
“This branch is awesome, in and out in about 20 minutes, Larry gave me a ride there...nice older gentleman, Alyssa was very thorough and extremely quick, her customer service was on point.”
“Hands down, this enterprise location is the best, always gives above and beyond great customer service.. I have used this location twice and have had great experiences both times, the young staff are friendly, knowledgeable and professional something that’s rare these days. Keep up the great customer.”
“Staff was friendly and knowledgeable. Process was quick and easy and being able to drop car off at the shop my car was at was great. Would definitely use the New Lenox location again.”
“While managing five other customers concurrently, the manager successfully sorted out the unexpected complications caused by the insurance company regarding the coverage of our rental car. Give that man John Kapovich a promotion.”
“took grandkids to zoo rented a Ford explorer WOW tons of usb outlets lots of space fold down seats will be renting again when we go great experience with staff polite knowledgeable professional ?”
“The only problem i have with Avis ,they not sent me my total charges. Even when i hired a car in England, inn July,23. Very disapointed in them ,not doing what they told me ,they do.”
“I just read through a lot of these reviews and am quite surprised by them. I drive rideshare and have only had the best experience with this location. Each month we have to visit a hertz location, and for the past 4 months this is my preferred location. The other locations I visited were always horrible. ALWAYS! In Mokena, my wait was shorter and the customer service is excellent, especially Mariella. They explain everything, they're very helpful if there is a problem, and they are very professional. Maybe the bad experiences that took place at this location was before Mariella arrived cuz she's freaking awesome and it seems as if she runs that office all by herself. I recently went to a different rental company because they were cheaper and allows you to work different platforms. However, I think I will be returning to Hertz in Mokena because this other place doesn't even come close to being as good.”
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“This agency went above and beyond our expectations. They went to two different locations to get a car for us. Jon, the manager there, kept working until we were satisfied. A pleasure to deal with and a real asset to the company.”