Firestone Complete Auto Care in Homer Glen, IL, has built a reputation for reliable and friendly service since 1926. Located at 14018 S Bell Rd, the shop offers a comprehensive range of auto care solutions, including tire sales, maintenance, oil changes, brake inspections, and engine repairs for all vehicle makes and models. Many customers appreciate the courteous and helpful staff, particularly the Assistant Manager, who is known for being kind and transparent about services needed, avoiding upselling. Reviews highlight the efficient service, with one customer praising the quick installation of a new battery after a roadside jump. Others note the pleasant interactions with customer service representatives and the thorough explanations provided by the team. Despite a minor issue with grease left inside a vehicle, the overall experience remains positive. Whether it’s for routine maintenance or more urgent repairs, Firestone Complete Auto Care is recognized as a trusted option for auto care in the community, making it a go-to choice for residents seeking dependable service.
The staff was really professional and helpful. I had an issue as soon as I pulled away, but I turned around went back and they made everything right.
May 2024
The staff was great. Courteous and helpful. The lead was very good in interaction with my fleet company about what needed work done and getting it authorized.
April 2024
My appointment went well. The customer service representative was very pleasant and I was happy to support my town business.
