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“I’m using your facility in Homer Glen. I made two or three trips asking 100 questions before I decided. Your manager Cortez was so helpful and so polite and professional. He’s the main reason that I booked a space there.”
“We needed a place to put our things after an out of state move. Our first two visits were okay. The third visit was absolutely AMAZING thanks to Vanessa. We realized we didn’t have enough space to store our things and had to get a second unit. Vanessa was SO KIND! I’m talking about super memorable customer service that was over the top great. She helped us navigate a stressful situation with understanding, patience, and a double dose of customer care. I wasn’t even going to write an extended review…. But she was so helpful on this visit. She was far and away the best person to assist us and truly understands customer service. 10/10 experience. Y’all give Vanessa a raise!!”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“I had a great experience at this storage place! Deb was incredibly kind, patient, and helpful throughout the whole process. She made everything easy and stress-free. Truly amazing customer service — thank you so much!”
“Great experience with Extra Space Storage. The facility was clean, secure, and very well maintained. The staff was professional, friendly, and made the entire process quick and easy. They took the time to answer all my questions and made sure I got the right unit for my needs. Access to the unit was simple and convenient, and I felt comfortable knowing my belongings were safe. Highly recommend this location if you are looking for reliable storage with excellent customer service.”
“Just a seamless experience as I was tasked to sell my deceased uncle's condo nearby. Using this facility gave my family time to go through his possessions in a respectful manner (while liquidating the property). Thanks to the staff at this location! ?”
“Wonderful ladies are always helpful, kind and professional! Was contacted immediately after weather related problems which were also handled swiftly. Thanks ?”
“Place is great. AC actually works. 3rd time using Safeguard, 2nd time this location. Jim the manager has been @ both locations all times I have used them. Its a no brainer, rates are comparable. However I wish they had the pricing grid and fee schedule posted alongside online promos. The place is safe.”
“This is my 4th different Public Storage location (Darien) and my 20 plus units of various sizes thru many years of excellent service. Steve and Kevin are awesome thru the years.”
“Liz is amazing and professional. She helped sort everything out with my multiple accounts. Several issues she was able to solve in one shot. Truly a professional!”
“Anna the property manager returned my call a lot sooner than I expected. She was very attentive to what I had to say and with the issues I was having. She was very understanding and helpful and explained in a way that I could understand. Very professional and very knowledgeable. Very pleasant to work with.”
Open 24 hours
300 Historic U.S. 66 Frontage, Bolingbrook
Self Storage
“I had a great experience at this Public Storage location. The employee who helped me was extremely nice, professional, and easy to talk to. He answered my questions, explained everything clearly, and made the whole process simple and stress-free. Good customer service makes a big difference, and I really appreciated how helpful and friendly he was. I would definitely recommend this location.”
“Moved here from TX and I had to find a safe place to hold so many of my special tangible items. I have been meaning to thank Debbie for all she has done and does. We more people like Debbie in this world. Alitte bit of kindness goes a long way. Wish I could send 10 stars ? ? ? ? ? ? ? ? ? ?”
“We required a storage unit for 5-6 months. Our first day, my husband put our lock on the wrong unit. We received a call from Ed almost immediately. He took excellent care of the property and really looked out for his customers. It was a great experience all around.”
“Erik has been so helpful and kind while I’ve been renting a unit here! He’s very friendly and made my transition from units super easy as well. Great onsite management”
“Mariah is very helpful and professional. Site is clean and well kept. Mariah seems to really care about her facility and customers. She’s awesome. I recommend this site to all in need of storage.”
“Today we came to this location for the first time and Mrs. Dee or Devine was absolutely AMAZING! She was so sweet and amazing and gave such good information! If you need a storage this place is definitely for you and if you get lucky to have Dee to help you navigate that is the best!”
“I want to thank Sony and Eddie for their excellent customer service and support. They helped me choose the right storage unit and explained everything thoroughly and professionally. The facility is clean, well-managed, and reasonably priced each month. I would definitely recommend this Public Storage location to anyone looking for storage.”
“We rented this facility early December 2025 and were able to take advantage of a deal they had for the Christmas season (3 months 50% off). It was a killer deal for sure! Tomorrow will be January 2026 and thus far we have had superb experiences with this location. Shelley (I think I got her name right) has been at the office, and she texts and/or emails me as needed when I have questions or need anything regarding my unit.
Location: It's in a more remote section if Orland Park, but still close enough to the busier side of Orland.
Cleanliness: we have zero complaints about the hygiene of the facility. Always appears clean. Supposedly they spray for pests on a regular basis, so I trust that's part of their integrity
Overall: Great experience. Staff has been great. We got the smaller unit and are now at capacity, as we are trying to move asap. It's been a great help. We pull into the garage EVERY TIME we come drop off items and we pull both of our trucks into the garage to unload. I love that it is temperature controlled (out storage is indoors). They allow you to waive their insurance if you have coverage with your home owners insurance (we did that and showed proof and the process was seamless.) you can also return the lock they provide you if you have your own (they will refund you the $16). GREAT EXPERIENCE. we hope to be done with storagemart before February ends, so we are grateful to Jesus to be able to declutter so we can sell our current house while also searching to buy. Great jobs ladies and gents. Happy New Year! ????”
9:30AM - 6PM
8000 IL-53, Woodridge
Self Storage
“Jecel Parrisp was a true pleasure to work with. I called and made arrangements to meet her at a certain time. She welcomed me, explained in detail all the information about renting and took me to the storage facilities /two of them that I might be interested in. She also was very helpful as far as showing me all of the different materials that were for sale. I told her I would be back Friday to sign the paperwork and select my unit. I did return signed the contract and now have began filling up my storage facility. She’s great and I appreciate her help.”
“I am very happy to leave a glowing review, for CubeSmart(Frankfort). The whole process from the booking to the moving in process was seamless, pricing was very reasonable and much cheaper, than comparable competitors. Contract was very clear and precise. The office lady manager Tenica very friendly and informative, highly recommend them, to anyone looking for public storage.”
“The movers were excellent.They were fun, energetic and fast. The whole process was smooth. Dean was great with sales and information and Arin was wonderful with getting extra boxes for us. These are the people you want moving your personal belongings. They were very professional. I would definitely recommend this company and will use them again in the future.”
Open 24 hours
21827 S Schoolhouse Rd, New Lenox
Self Storage
“This was very easy to setup. Tiffany walked us through the process. She took the time to show us a couple of units. Definitely would recommend this storage facility if you’re looking.”
6AM - 10PM
315 N Independence Blvd, Romeoville
Self Storage
“We were delayed with our reservation & your team was very patient and worked with us. Admin process was smooth and your staff is extremely kind and helpful.”
“I've had my 10' trailer over here for the last few years and I couldn't be happier with the experience! I have a few different trailers parked around the nation for work reasons, and this is by far the best storage location I deal with. Highly recommend.”
“I had a storage unit here for about a year or so. The staff is very friendly and the processing of payments is very simple. The process of getting a unit and clearing a unit was very easy. The lot is kept very clean and they have good security system to watch your unit/ property. 5/5 I’ve had a great experience with Secure Storage in Lockport.”
9:30AM - 5:30PM
10 Ford Dr, New Lenox
Self Storage
“Sadly, Daniella is no longer with the company. The new manager, Eric, is a godsend. I met him on his first day on the job earlier this week and he walked me seamlessly through the changes in management that had affected my account. He was personable, professional and patient and will no doubt prove an asset to your company. (Kudo's to his trainer, Nika, as well. They make a good team!)”
“Mark was awesome!! Great customer service. Needed a storage unit temporarily for our military son. The 8/8 was perfect! Very nice units and well maintained facility!! Thanks Mark for everything!”
Open 24 hours
1711 E Laraway Rd, Joliet
Self Storage
“The folks at A1 are great to deal with. The registration and close out was very easy. I used them to store some overflow home goods during a move and the facility was always well kept. I had a drive up access unit which stayed dry with just a tarp down during a winter and spring season.”
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“My experience with Parker Self Storage was excellent. Prices were fair, communication started rough but improved over time. Lot is clean and everything is up to date. 24 access is great as well. Give them a try.”